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Private parking tickets / Excel Parking - Excel unable to find my PCN even if I wanted to pay it?!?
« on: Yesterday at 06:54:53 pm »
I've been away looking after my elderly parents in a different part of the country since the end of January. I got home last Saturday 14th March to a letter from Excel Parking saying I hadn't responded to their first letter regarding overstaying in an ANPR car park on 7th Jan.
The first letter was definitely not in the pile of letters I got home to but the second one was. It gave me 14 days from the 25th Feb to pay them £100. Obviously I was beyond this on the 14th March and well beyond the original appeal date for the 'offence'.
With everything going on I just wanted to pay it and move on with my life but when I tried today their online payment system said I couldn't pay that PCN? I used their automated phone system which also said it couldn't locate the PCN I inputted, which was correct.
I actually quite fancy a day in court over this given the circumstances but I could do without the aggravation honestly.
I've looked at the MSE pages for advice which quite frankly are overwhelming to me
The first letter was definitely not in the pile of letters I got home to but the second one was. It gave me 14 days from the 25th Feb to pay them £100. Obviously I was beyond this on the 14th March and well beyond the original appeal date for the 'offence'.
With everything going on I just wanted to pay it and move on with my life but when I tried today their online payment system said I couldn't pay that PCN? I used their automated phone system which also said it couldn't locate the PCN I inputted, which was correct.
I actually quite fancy a day in court over this given the circumstances but I could do without the aggravation honestly.
I've looked at the MSE pages for advice which quite frankly are overwhelming to me