Free Traffic Legal Advice

This was the response from Moorside Legal:



We write in relation to the above matter.
 
Thank you for contacting us.
 
Please note you can view this evidence and signage using the below link:
https://www.pay-my-pcn.co.uk/live-3sc-user/ and quote: XXXX for reference.
 
In relation to the above, the details which were provided to our client is information held by the DVLA regarding the Registered Keeper's details on V5C Logbook. It is the driver's responsibility to ensure all details are always kept up to date.
 
By entering and parking the vehicle on our client's private land, you agreed to enter into a contract with our client and to be bound by the terms and conditions of that contract. The terms and conditions were clearly displayed in prominent places within the car park.
 
Due to your failure to comply with the terms and conditions, our client has issued the PCN therefore if we are instructed to issue a claim the reason would be for Unpaid parking charges/breach of contract.
 
Considering the evidence, we are satisfied that the PCN has been issued in line with industry standards and is compliant with the International Parking Community’s (IPC) code of practice. The signage of the car park also complies with the International Parking Community’s Code of Practice.
 
We ask that you make the full payment of £170.00 within 7 days of receipt of this email.
 
You can make payment in the following ways: 
 
• Contact us on 0330 822 9950 (our opening times are Monday- Friday 9:00- 17:00);
• portal.moorsidelegal.co.uk - Login to our portal
• https://pay.moorside.legal - Quick Pay
 
If you fail to respond or make payment, we may be instructed by our client to issue legal proceedings against you. This will incur further costs and fees that will be added to the outstanding balance. You may wish to seek independent legal advice. 
 
Yours sincerely,
Moorside Legal



I presume the advice would be to sit tight and see if they actually issues proceedings? Then cross that bridge when we get to it?

Thanks again for any advice!

Hello.

A couple of years ago we received a private parking ticket on our car windscreen from Parking Control Management UK (Ltd). I can provide more details of the circumstances if that’s helpful, but one thing that may be worth noting is that the address / site name on the ticket (and on subsequent correspondence) does not appear to relate to a real place. This ‘invoice’ was for £100 (‘discounted’ to £60 if we paid within 14 days).

Being aware of PCM’s reputation as cowboys, we ignored this private parking charge notice.

We did not receive a Notice to Keeper. The first communication we received from PCM was a ‘Keeper Liability Notice’ a couple of months later, which incorrectly stated that a Notice to Keeper had previously been ‘served’.

We ignored this. It is the only direct communication we have received from PCM.

A couple of months later we received a demand for outstanding payment from Trace Debt Recovery, who claimed to be acting on PCM’s behalf. The amount ‘due’ was now £170.

We ignored this.

It was followed a couple of weeks later by another similar ‘demand’ and then a letter warning us that we were ‘running out of options’ and that our ‘case’ was ‘being considered for escalation to our client’s solicitors’.

We ignored both and we heard nothing further for around 6 months.

A letter from Moorside Legal Services Ltd then arrived informing us that they had been instructed by PCM to recover the ‘outstanding sum of £170’ from us.

We ignored it.

A month or so later a second letter from Moorside Legal arrived warmly advising us that their client wanted ‘to try and resolve the matter amicably and avoid legal proceedings’ so was offering us a generous four-instalment payment plan.

We ignored this.

A little over a year then passed and we have now received a Letter Before Claim from Moorside Legal.

I understand from advice on another very helpful forum that the time has come to stop ignoring the correspondence and that we should respond to this LBC.

I wonder, therefore, if the following response is appropriate? Any advice on what, if anything I should change, would be very gratefully received.


Dear Sirs,

Your ref: XXXXXXX

Claimant: Parking Control Management UK Ltd

I refer to your Letter Before Claim.

I confirm that my address for service for the time being is as follows:
XXXXXXXXX

Please be advised that the alleged ‘debt’ is disputed and any court proceedings will be vigorously defended. Apart from anything else you / your client have failed to correctly adhere to Schedule 4 of POFA 2012.

If you continue to process my data and, in the event of filing a court claim, please also be aware that I will file a Part 20 counterclaim for not less than £500 for damages for distress arising from clear breaches of the DPA 2018 and/or the Protection From Harassment Act 1997.

Yours faithfully,



With thanks in advance.

We have previously sent a complaint to the landowner, but received no response. Is it worth also writing again to them with another complaint?