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Messages - Bhpcn

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1
Will do, thank you!

2
I sent the above off and received a reply which suggests it needs to go to POPLA, what do you think?


Reference: Parking Charge Notice - 539430/739720
POPLA Ref: 6060756175
Dear Sir / Madam,
Thank you for your further correspondence in relation to the Parking Charge incurred on
22 February 2026 at 14:36, at Farmfoods Brierley Hill car park.
After reviewing the case we can see that you have already been provided with a POPLA
reference and notification that the appeal has been rejected.
If you do not agree with this decision, then you are able to submit an appeal to POPLA
using the POPLA reference quoted at the top of this letter. Further information and
instructions of how to make an appeal can be found within the rejection notification and
via POPLA’s website www.popla.co.uk.
As you have reached the end of our internal appeals process, we kindly advise that any
further appeal points you wish to make are raised within an appeal to POPLA.
Alternatively, a payment can be made by telephoning 0330 555 4444, by visiting
www.parkingeye.co.uk/payments or alternatively by posting a cheque/postal order to
Parkingeye Ltd, PO Box 117, Blyth, NE24 9EJ. Please ensure you write your reference
number on the reverse of any cheque/postal order so the payment can be allocated.
Yours faithfully,
Parkingeye Team

3
Thanks so much!

4
Just wondered if anyone’s had chance to look at this yet please?

I’m 50/50 on just paying it to avoid the stress of it but that’s exactly what they bank on, isn’t it?

5
Hello again!

As expected, the appeal has been denied. I’ve pasted the response below (cut out the bit re how to pay as didn’t seem relevant) - if anybody is able to suggest the next step please, would be appreciated!

Thank you for your appeal in relation to the Parking Charge incurred on 22 February 2026
at 14:36, at Farmfoods Brierley Hill car park.
We have reviewed the details outlined in your appeal, but we are not in receipt of
sufficient evidence to confirm that the terms and conditions were not breached. The
signage displayed on site confirms that there is a maximum stay time in operation. Our
records confirm that on the date of the event, the maximum stay time allowed was
exceeded.
We are writing to advise you that your recent appeal has been unsuccessful and that you
have now reached the end of our internal appeals procedure.
If you wish to have your case independently assessed, please be advised, there is an
independent appeals service (POPLA) which is available to motorists who have had an
appeal rejected by a British Parking Association Approved Operator. Contact information
and further information can be found enclosed. See also www.popla.co.uk
By law we are also required to inform you that Ombudsman Services (www.ombudsman-
services.org/) provides an alternative dispute resolution service that would be competent
to deal with your appeal. However, we have not chosen to participate in their alternative
dispute resolution service. As such should you wish to appeal then you must do so to
POPLA, as explained above.
Please note, if the Parking Charge was issued in Scotland/Northern Ireland, only the
driver can appeal to POPLA (Parking on Private Land Appeals).
As a gesture of goodwill, we have extended the discount period for a further 14 days from
the date of this correspondence. If you appeal to POPLA, you will not be able to pay the
discounted amount in settlement of the Parking Charge, and the full value of the charge
will be outstanding. In addition, if your appeal to POPLA is unsuccessful, you will no
longer be able to pay the discounted amount and the full value of the charge will be due.

6
I appreciate everyone’s advice so far, I’ve sent off the appeal response mentioned above. I know nothing is a failsafe argument to get it cancelled but it’s worth a try!

7
The driver of the vehicle absolutely did overstay, though it wasn’t their fault. Could they potentially ask the vendor who was running late to cover the costs, yes I suppose so.
But then, having heard in the past about PCNs being scare tactics for lack of a better phrase, I thought I’d turn to people with more experience than me to see if it was easily contestable rather than asking a small business to pay up.


9
Should be the signage as well, this is from Google Earth so a year old though.

https://image2url.com/r2/default/images/1772450214510-29f51f6c-2a83-4277-a918-462320496383.blob

10
I was struggling to upload a pic on here - hopefully the url below works!
https://image2url.com/r2/default/images/1772449892769-873ce397-90ec-4c4a-83b7-7450b9f8e68e.jpeg

I had an appointment at a neighbouring unit, the PCN states Farmfoods so I assume it’s owned by them, but there are 3-4 different shops on the car park.
I can go back there and take a picture of the signage if necessary!

11
Morning,
I’ve received a PCN in the post today from parking eye as the registered keeper of the vehicle in question, would appreciate any advice please!

On 22nd February, the driver entered the car park and found a space, parked up, and went for their appointment. The appointment ran over due to the vendor running late, and when the driver left the car park they had exceeded the maximum parking period.

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