Hi all,
I've had a response from the company re my appeal
'We are currently considering your appeal. The address you have supplied does not match the address
supplied by the DVLA.
Please provide proof of the correct address by post or email to: info@oneparking.co.uk by 19th May 2026
referencing your parking charge number.
Please note, if you do not confirm your address by the date stated in this letter, your appeal will not be
considered, and the parking charge may continue to progress, which may incur additional costs.
Yours Sincerely,
One Parking Solution Ltd'
I'm a bit lost here - for context i'm currently living with my partner whom i only recently moved in with. Previously i was living with family. My V5 is registered to the family address which i visit weekly. The NTK i received was to my partners address (i raised this previously, as confused as to how they have obtained this address). When submitting the appeal, i have provided the same address (my partners) as the NtK they sent to me.
I also note, that the address header provided on this response to my appeal is a combination of my family + partners address (i've read it via e-mail) - so an address that does not exist. I've tried to view my appeal on their website to make sure i provided the correct address, but unable to.
Are they able to reject an appeal on the basis that the address doesn't match what they have? Even though i'm responding to their correspondence?
I going to submit a SAR so i can confirm the details i submitted + their sources, but unsure if it'd be actioned in time for the deadline they've provided...
Any advice on how to proceed would be appreciated