Free Traffic Legal Advice

Sorry, I did not mention it in the initial post. Remembered posting on the old Pipepoo forums but obviously, we do not have access to that anymore.

It has been more than 5 years and hence the pcn is lost. Do not think that it went to POPLA as the appeal was made and then there was no interaction and not sure where £240 came from they just added the cost over cost.


I think one of the imgbb link was broken please find below the appeal made initially to which parkingeye were asking for £20.

https://ibb.co/ffRWLfZ

Hello,

Please see below, any suggestions would be highly appreciated.


https://ibb.co/cK8CskRY
https://ibb.co/5XyPVjgV

Thanks.

Any other legal code breached under any act?

https://ibb.co/hFgngc98
https://ibb.co/ksGw2WDJ

Got the rejection letter on the basis of following appeal

To,
London borough Of Havering,
Highways,
Traffic and Parking,
Town Hall,
Main Road,
Romford,
RM1 3BB.


Subject:
Formal Appeal Against Penalty Charge Notice HG62581055 – Request for both aspects i.e. Consideration of Exceptional Circumstances and procedural impropriety to be reviewed. Kindly note there is an additional evidence at the bottom of the this document.


Dear Sir or Madam,
I am writing to formally appeal against the above-mentioned matter and to request that it be considered in light of the exceptional circumstances outlined below.

We moved to the Upminster area on 30 October 2025. Please find the tenancy contract attached as evidence. Following our move, our landlady confirmed to us that our vehicle had been registered for parking (see attached WhatsApp correspondence). As this was our first experience with the virtual permit system, we relied on this confirmation in good faith.

Unfortunately, shortly after moving in, it took us approximately two weeks to settle due to ongoing issues at the property, including severe condensation problems. During this period, we did not receive any further communication from the landlady regarding the virtual parking permit or any action required from our side.

At the same time, our relationship with the landlady deteriorated significantly. She began threatening us with illegal eviction despite having received two months’ rent in advance and all subsequent rent payments being made on time. As a result of this conduct, a harassment case has been registered with Havering Council (evidence attached). This situation caused considerable stress and disruption to our family.

As we were no longer residing at our previous address, we were unaware that correspondence from Havering Council had been sent there. We only became aware of the situation when we later visited our former residence and discovered several letters. Had we been aware of these communications at an earlier stage, we would have acted immediately.

Moving home is inherently stressful, particularly with children, and our priority during this period was ensuring that they settled properly into their new school while we continued to meet our work commitments. Managing serious housing issues and landlord harassment alongside these responsibilities was overwhelming.

I respectfully submit that these circumstances were exceptional and beyond our control. At no point was there any intention to disregard the rules, and had we been informed or aware of the requirements earlier, we would have taken prompt action.
I kindly ask that this appeal be considered with compassion and discretion in light of the evidence provided.

The wording of the PCN in terms of the 28 days period is wrong since it does not comply with Schedule 2 para.2 @
https://www.legislation.gov.uk/uksi/2022/71/schedule/2
(d) that the penalty charge must be paid within the period of 28 days beginning with the date on which the alleged contravention occurred.

In light of this procedural impropriety, I would like to request for this PCN to be cancelled.
Thank you for your time and understanding. I look forward to your response.

Yours faithfully,

https://www.google.com/maps/@51.5527696,0.2479262,3a,75y,343.08h,86.33t/data=!3m7!1e1!3m5!1sDqM7xnOJe5GNnf-UO4Ijhw!2e0!6shttps:%2F%2Fstreetviewpixels-pa.googleapis.com%2Fv1%2Fthumbnail%3Fcb_client%3Dmaps_sv.tactile%26w%3D900%26h%3D600%26pitch%3D3.672057232545953%26panoid%3DDqM7xnOJe5GNnf-UO4Ijhw%26yaw%3D343.08159554340614!7i16384!8i8192?entry=ttu&g_ep=EgoyMDI2MDcyMi4wIKXMDSoASAFQAw%3D%3D



Please see below. There was enough space for the cars to go

https://ibb.co/8DqfkR15

Hello,

Please help on the below PCN

https://ibb.co/bM6QKB1H

Following is the reply from their  customer service

https://ibb.co/3mFKjwN9