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Messages - SaltyW123

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1
Thanks all, this is what I've come up with so far

Dear Sir/Madam,

I’m writing about three PCNs for the same permit-gated restriction at Crystal Glen, Llanishen (<Ref1>, <Ref2>, <Ref3>) and I’m asking if you’d please look at them together and consider cancelling them as a matter of discretion.

These journeys happened because I was helping my friend, <name>, a local resident from <address in the permit area> attend St Brigid’s Catholic Church for the funeral service of her father. As someone unfamiliar with the area, I didn’t realise the route passed through a permit‑only gate.

On 27/01/2026 I did a quick dry run of the route so I could make sure I could get her to the church smoothly on the day without adding any stress.

On 29/01/2026 (the day of the funeral) there were two further trips using the same route as part of the funeral arrangements.

I fully accept that the restriction exists for a reason, and I’m sorry for crossing it. This was an honest mistake in difficult circumstances, made by someone unfamiliar with the area.

The reason I’m asking you to consider cancelling at least the second and third PCNs is that I only received all three of these notices on the same day, so I had no idea a PCN had been issued after the dry run on the 27th, and therefore no opportunity to change route before the two trips on the 29th. By the time any notice arrived, the funeral day journeys had already happened. It feels disproportionate to be penalised multiple times for the same location and restriction when there was no chance to learn from the first notice before the later journeys occurred.

Had we realised the route included the permit gate, <name> and I would've arranged a visitor permit and none of this would have happened. With everything going on around her father’s death and the rush of funeral arrangements, that detail was unfortunately overlooked.

So, with respect, I’m asking for:

Cancellation of the two PCNs dated 29/01/2026 on fairness/discretion grounds (no opportunity to know about the earlier PCN before those journeys), and

Consideration of cancelling the 27/01/2026 PCN as well, on compassionate/exceptional circumstances given the bereavement situation and the purpose of the trip.

If you’re not able to cancel all three, I’d be very grateful if you could at least cancel the two from 29/01/2026.

I can provide confirmation of the funeral arrangements if needed.

I appreciate your time and fully understand that discretion is not guaranteed. I’m grateful for any consideration you’re able to give.

Kind regards,

2
Thanks for the advice Incandescent

Would it be alright if I run the representations past you before I send them off?

There is an e-permit system in place, with a visitor pass available, which if the driver knew of ahead of time would've meant no PCNs being issued, but this was missed unfortunately given the difficult circumstances.

Here is the detail on the council website I found

https://www.cardiff.gov.uk/ENG/resident/Parking-roads-and-travel/transport-projects/Experimental-schemes/Crystal-Glen-trial-permit-gate/Pages/default.aspx

Thanks again!

4
Hi forum,
The registered keeper has received three PCNs from Cardiff Council.
It appears the driver at the time, who was helping a grieving friend resident in the local area, was caught out on the way by mistakenly crossing a point only allowed for permit holders, buses and taxis.

One for 27th and two for the day of the funeral 29th

More details about the crossing here:
https://www.bbc.co.uk/news/uk-wales-65902603

Will follow up with a copy of one of the PCNs in next post.

Thanks all

5
How does this sound as a response?

"
I am appealing this parking charge as the keeper of vehicle *reg*.

The Notice to Keeper is non-compliant with the requirements of the Protection of Freedoms Act 2012 Schedule 4 Paragraph 9, including, but not limited to, being served outside of the relevant period contrary to paragraph 9 (4). The presumed delivery date would be the 16th January 2026, 51 days after the day following the end of the parking period, exceeding the 14 days permitted for the relevant period stipulated by paragraph 9 (5).

There is no obligation for me to provide you with the identity of the driver, and I will not be doing so.

I await your confirmation that this appeal is upheld, the parking charge is cancelled, and that you will cease processing and destroy any of my personal information held by you.
"

Thanks again!

6
Thanks for the responses all, I appreciate the help.

I can confirm this is the first letter I've received regarding the matter

This is the back:


7


As promised, here is the copy of the PCN

8
Hi forum members,

I'm in a bit of a pickle.

As the registered keeper I've received a PCN from NCP for allegedly parking without payment.
However, the driver found the car park was full with no spaces available, and to make matter worse the driver found there were cars that weren’t parked in designated bays blocking the path around so only one car could pass at a time.
As a result, it took the driver just over 15 minutes to exit the car park.

I'll follow-up with a copy of the PCN for reference.

Any advice would be greatly appreciated.

Thanks!

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