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i cannot thank you enough for replying to me i am honestly afraid and i hate that they can do this to people and on top of that i lack the evidence because my emails were hacked like a year ago and everything auto deletes i am now in the process of making a new email and moving things over i have learnt my lesson and had a real awakening on the importance of documenting things these are the pics of the original PCN and letter from DCBL i don’t know if you guys on this forum realise how much you’re helping us scared folk through reassurance and physically written help as well but thank you https://ibb.co/fY7gwW3Zhttps://ibb.co/hJbtHFyPhttps://ibb.co/DD1nbz3T

not to beg but desperate for some advice or help please 

apologies in advance for how long winded and badly written this is i received a PCN from ParkingEye for allegedly parking for too long in a hospital patient only parking space, im a member of staff with a permit, and in this car park the bottom 3 levels are for patients and top 3 levels are for staff, during this period work was going on and the most upper level was closed off and spaces so limited. on a number of occasions i parked in patients and just extended the time on the screens in the hospital and other times moved my car after the 4 hours allowed. on this specific day of the fine i cannot remember whether i did either of those things. i received the fine after i was on long term sick leave as my father was suddenly diagnosed with terminal cancer i appealed the ticket but i wasn’t able to defend myself well or provide evidence of my permit as i didn’t have access to my work emails not that that would have helped. they denied my appeal so i appealed to POPLA at which point i THOUGHT they came back to me saying ParkingEye cancelled the notice but i think i may have mixed this up with another fine as i was under a lot of duress at this time (my dad passed away that week). i’ve since received a letter from DCBL for £140 debt collection and it blindsided me! i emailed the hospital parking site to help me but they came back and said i parked illegally because the cameras did not catch me going up to the staff levels so i possibly couldn’t have gone up i don’t even remember if that’s true or not because i’ve gone up with my husbands car before into staff levels and never gotten a ticket and ive parked in patients before too and also not gotten a ticket.do i just pay up because i did park in the patient level (i fully thought i was allowed because of this unclear email from the damn hospital) and the hospital have said they can’t do anything about it as it’s too late 👍🏽appreciate any help i’ve read through this forum and i’m sorry if i’m repeating just not sure where i stand because i don’t have anything to defend myself at all basically