Show Posts
1
Private parking tickets / Euro Car Parks - County court claim Appeal/Incorrect details - Robert Boby Retail Park, Bury St Edmunds
« on: December 23, 2025, 10:45:59 pm »
Hello,
I am seeking advice regarding a County Court Claim that I have recently received in relation to a private parking charge.
I am the registered keeper of the vehicle (V5C held). I am not naming the driver.
Background:
On 04/02/2025, the driver entered Robert Body Retail Park at 17:59:15. The driver was experiencing an emergency situation as the vehicle’s headlights were not working. The driver parked in order to attend Halfords on site to have the headlights repaired.
The driver remained on site for approximately 45 minutes, during which time the headlights were fitted and paid for. Bank statements are available showing payment to Halfords at that location on the same date and time. The parking charge alleges that no ticket was purchased. The driver did not purchase a ticket. The driver had never used this car park before and was not aware that payment was required. It was dark, the driver was not in their local town, and they were distressed due to the vehicle fault.
Notices and claim details:
All parking notices and correspondence were addressed to an incorrect name (e.g. John Bill Simpson was written as John Phil Sim). This was due to an error on the V5C, which was only discovered and corrected at a later date.
They have now received a County Court Claim Form, dated 16/12/25.
They have filed an acknowledgement of service but are yet to submit a defence, mostly due to the incorrect name on the claim. They are unsure what to do about this.
Please see copies of all notices that poster is aware of and the County Court Claim Form.
Initial notice from Euro car parks received 19/02/25 - https://ibb.co/2007zpZW
Debt recovery letter received 29/04/25 - https://ibb.co/Xk6jtw2T
Debt recovery letter received 7/11/25 - https://ibb.co/RTzD2G76
County court claim received 23/12/25 - https://ibb.co/4ZN9Nz2d
https://www.google.com/maps/place/Robert+Boby+Car+Park/@52.2435139,0.7088437,3a,75y,272.46h,83.39t/data=!3m7!1e1!3m5!1sD6UjQ7FV1A9Mxk-7Vimnew!2e0!6shttps:%2F%2Fstreetviewpixels-pa.googleapis.com%2Fv1%2Fthumbnail%3Fcb_client%3Dmaps_sv.tactile%26w%3D900%26h%3D600%26pitch%3D6.612651269815672%26panoid%3DD6UjQ7FV1A9Mxk-7Vimnew%26yaw%3D272.4606968985401!7i16384!8i8192!4m14!1m7!3m6!1s0x47d84c460d72e055:0x42e08032d92216c6!2sRobert+Boby+Car+Park!8m2!3d52.2434161!4d0.7087823!16s%2Fg%2F11g698f1wv!3m5!1s0x47d84c460d72e055:0x42e08032d92216c6!8m2!3d52.2434161!4d0.7087823!16s%2Fg%2F11g698f1wv?entry=ttu&g_ep=EgoyMDI1MTIwOS4wIKXMDSoASAFQAw%3D%3D
I would appreciate advice on the best approach to defending this claim and what to do about incorrect details.
Thank you for any assistance.
I am seeking advice regarding a County Court Claim that I have recently received in relation to a private parking charge.
I am the registered keeper of the vehicle (V5C held). I am not naming the driver.
Background:
On 04/02/2025, the driver entered Robert Body Retail Park at 17:59:15. The driver was experiencing an emergency situation as the vehicle’s headlights were not working. The driver parked in order to attend Halfords on site to have the headlights repaired.
The driver remained on site for approximately 45 minutes, during which time the headlights were fitted and paid for. Bank statements are available showing payment to Halfords at that location on the same date and time. The parking charge alleges that no ticket was purchased. The driver did not purchase a ticket. The driver had never used this car park before and was not aware that payment was required. It was dark, the driver was not in their local town, and they were distressed due to the vehicle fault.
Notices and claim details:
All parking notices and correspondence were addressed to an incorrect name (e.g. John Bill Simpson was written as John Phil Sim). This was due to an error on the V5C, which was only discovered and corrected at a later date.
They have now received a County Court Claim Form, dated 16/12/25.
They have filed an acknowledgement of service but are yet to submit a defence, mostly due to the incorrect name on the claim. They are unsure what to do about this.
Please see copies of all notices that poster is aware of and the County Court Claim Form.
Initial notice from Euro car parks received 19/02/25 - https://ibb.co/2007zpZW
Debt recovery letter received 29/04/25 - https://ibb.co/Xk6jtw2T
Debt recovery letter received 7/11/25 - https://ibb.co/RTzD2G76
County court claim received 23/12/25 - https://ibb.co/4ZN9Nz2d
https://www.google.com/maps/place/Robert+Boby+Car+Park/@52.2435139,0.7088437,3a,75y,272.46h,83.39t/data=!3m7!1e1!3m5!1sD6UjQ7FV1A9Mxk-7Vimnew!2e0!6shttps:%2F%2Fstreetviewpixels-pa.googleapis.com%2Fv1%2Fthumbnail%3Fcb_client%3Dmaps_sv.tactile%26w%3D900%26h%3D600%26pitch%3D6.612651269815672%26panoid%3DD6UjQ7FV1A9Mxk-7Vimnew%26yaw%3D272.4606968985401!7i16384!8i8192!4m14!1m7!3m6!1s0x47d84c460d72e055:0x42e08032d92216c6!2sRobert+Boby+Car+Park!8m2!3d52.2434161!4d0.7087823!16s%2Fg%2F11g698f1wv!3m5!1s0x47d84c460d72e055:0x42e08032d92216c6!8m2!3d52.2434161!4d0.7087823!16s%2Fg%2F11g698f1wv?entry=ttu&g_ep=EgoyMDI1MTIwOS4wIKXMDSoASAFQAw%3D%3D
I would appreciate advice on the best approach to defending this claim and what to do about incorrect details.
Thank you for any assistance.