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Private parking tickets / Capital Car Park Control - Breached 'No Return within 2 hours' - St John Centre, Hedge End
« on: December 18, 2025, 05:09:57 pm »
I've just received this 'Notice to Keeper' today, 18th December. This is the first I've heard of it - I've not received the first letter they are talking about.
This is the car park on Street View: https://maps.app.goo.gl/6ioW8vBv2DfC69F8A
The entrance is just opposite the ice cream van. The ANPR controls are new, so if you move any closer the signage disappears but I have pictures of them taken today.
This is the sign at the entrance to the car park:
This is the detailed sign repeated throughout the car park:
The vehicle was being used by an employee of a business with premises in the St John Centre so did make multiple visits to the car park on that day, but they were all outside the 8am-6pm controlled hours indicated on the signage. In any case, the alleged infriging visit is more than two hours from the end of controlled hours so could not possibly be a breach of conditions. Unfortunately the employer won't help with parking tickets.
I have tried to appeal through Capital Car Park Control's website, but it does not let me as too long has passed.
1) Am I in the right here? I don't believe the signage prohibits multiple visits after 6pm at all.
2) What's the best way to contest this? There's a 'info' email address listed on their website but I don't want to get dragged into a back and forth about it being too late.
Please let me know if any more information would be helpful. Thanks in advance for any advice.
This is the car park on Street View: https://maps.app.goo.gl/6ioW8vBv2DfC69F8A
The entrance is just opposite the ice cream van. The ANPR controls are new, so if you move any closer the signage disappears but I have pictures of them taken today.
This is the sign at the entrance to the car park:
This is the detailed sign repeated throughout the car park:
The vehicle was being used by an employee of a business with premises in the St John Centre so did make multiple visits to the car park on that day, but they were all outside the 8am-6pm controlled hours indicated on the signage. In any case, the alleged infriging visit is more than two hours from the end of controlled hours so could not possibly be a breach of conditions. Unfortunately the employer won't help with parking tickets.
I have tried to appeal through Capital Car Park Control's website, but it does not let me as too long has passed.
1) Am I in the right here? I don't believe the signage prohibits multiple visits after 6pm at all.
2) What's the best way to contest this? There's a 'info' email address listed on their website but I don't want to get dragged into a back and forth about it being too late.
Please let me know if any more information would be helpful. Thanks in advance for any advice.