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Messages - gentleman_

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1
Private parking tickets / Re: Napier parking - overstayed 20 minutes and train delay
« on: December 18, 2025, 01:28:51 pm »
Thanks,
I have the evidence but Napier Parking enphasises that they're not affiliated with any trains or train companies, and it's a car park that albeit close to the train station might be used for other purposes. I believe they are in a stronger position than I am, and since I apparently gave away my best line of defence I fear I'll go through a process that it will end up in me paying the charge plus extra.

2
Private parking tickets / Re: Napier parking - overstayed 20 minutes and train delay
« on: December 18, 2025, 10:44:12 am »
Been looking around, and it seems that the additional cost varies between £150 and £200
If I were in a strongest position I would definitely challenge, but in the current situation and also giving the identity of the driver away, I don't think it's worth it. At least for me.
Napier Parking seems to be in a decent strong position for this charge, I believe I don't have a strong ground. I will actively avoid anything that is managed by this company in the future considering is one of the worst, and this time I'll pay 60.

3
Private parking tickets / Re: Napier parking - overstayed 20 minutes and train delay
« on: December 17, 2025, 01:26:28 pm »
yes, parked exactly there

4
Private parking tickets / Re: Napier parking - overstayed 20 minutes and train delay
« on: December 17, 2025, 01:03:33 pm »
Do you think I could win, considering I  stupidly identified myself as the driver and i'm out of the reasonable grace period of 10 minutes?
Napier will most definitely take the matter to court, so my options are:

1. I pay £60 now
2. I pay £100 after IAS rejects my appeal (they almost certainly will)
3. The matter will be escalated to court, with the possibily of paying over £300 in case I lose.


I think I have put myself in a position where there's a considerable chance of me losing the claim?

Forgive my english, but I'm not native and jargon such as this is difficult for me. I understand you're trying to help me and I really appreciate this, I'm not being ungrateful. I just think my chances to avoid the charge are rather slim.


5
Private parking tickets / Re: Napier parking - overstayed 20 minutes and train delay
« on: December 17, 2025, 11:50:43 am »
Thanks for all your responses and your patience. I had no prior idea on how these private car park work.
I'll guess I'll suck it up and pay the fine.

6
Private parking tickets / Re: Napier parking - overstayed 20 minutes and train delay
« on: December 17, 2025, 10:53:22 am »
Didn't realise you needed an exact location. I'm sort of new to all this, I am definitely keen to listen to you or I wouldn't have come here in the first place.
This happened in Chippenham, Wiltshire, station hill carpark

7
Private parking tickets / Re: Napier parking - overstayed 20 minutes and train delay
« on: December 17, 2025, 09:00:27 am »
Had no idea about the identity of the driver, unfortunately.

It happened at a train station car park on a Saturday, not very busy at the time of arrival or departure

I arrived at  9:06 in the morning and left at 13:27

Paid my parking space at 9:14 for 4 hours
The option for payment longer than 4 hours is 24 hours which seemed a little excessive.

is this any help?

8
Private parking tickets / Re: Napier parking - overstayed 20 minutes and train delay
« on: December 16, 2025, 01:50:58 pm »
Thanks for the quick response.

This is the response to my appeal
Thank you for your appeal received on 09/12/2025 regarding the above detailed Parking Charge.
We have reviewed the case and considered the comments that you have made, together with the evidence that
we are holding. Our records show that the Parking Charge was correctly issued as your vehicle was parked in
breach of the clearly displayed Terms and Conditions of Parking.
This is an ANPR controlled car park. Our signs inform motorists that the duration of your stay is calculated from
the point of entry to the point of exit. Our records show you paid for 4 hours and remained within the car park for 4
hours and 20 minutes. It is the driver's responsibility to ensure they cover the whole duration of their stay.
We are therefore unable to cancel the Charge as it was issued correctly. Your options now are as follows;
- Pay the Parking Charge at the rate of £60.00 by 30/12/2025. We must advise you that once this settlement rate
passes it may not be offered again or further extended. If 14 days passes the full amount of £100.00 is payable by
13/01/2026. Payment options are contained later in this document.
You have now reached the end of our internal appeals procedure.
PLEASE DO NOT PAY THE CHARGE IF YOU WISH TO APPEAL FURTHER. PAYMENTS ARE ACCEPTED IN
FULL AND FINAL SETTLEMENT.
- Make an appeal to the IAS - The Independent Appeals Service (www.theIAS.org) provides an Alternative Dispute
Resolution scheme for disputes of this type.


And this is what I said to them

Hi,
in regards to my recent parking fine, my train has been delayed by 20 minutes, and the total stay in the car park is 4 hours and 20 minutes.
Considering I paid for the time I was supposed to stay and I overstayed a minimum amount of time I ask to lift the charge.


9
Private parking tickets / Napier parking - overstayed 20 minutes and train delay
« on: December 16, 2025, 01:36:36 pm »
Good morning all,

first, I tried the first level appeal with Napier parking directly and got rejected, so now I should appeal with www.theias.org.

I paid for 4 hours, my train was delayed by 20 minutes and I stayed a total time in the car park for a time of 4 hours and 20 minutes.

I believe I have good grounds for appeal, but I know that often parking tickets for overstaying and train delay got rejected. However, the options to pay are jumping form 4 hours to a full day, and I didn't need a full day.
I have proof of delay and a successful train ticket appeal (which reimboursed me only 0.97 pence, but it should be proof of train delay)

If I loose this appeal, will I be forced to pay £100 instead of £60

I know the IAS is terrible and 94% of the requests with them results in a declined appeal.

What should I Do?

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