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Hi,

Can you please read my draft copy for review;

I have waited for thr Notice to owner to arrive. I am submitting a request that the above PCN be cancelled, as at the time it was served I was engaged in loading,(an exemption to yellow lines). I was engaged in conveying domestic goods such as heavy kitchen items consisting of pots and pans, an airfyer, blender and other kitchen accessories weighing a total of 28Kg. These were mostly packed in big heavy duty ikea bags to handle the weight and bulk. As there was no free parking spaces nearby it was necessary to park on the closest yellow lines  to convey them to the chronos building, 23 Mile end road, E1 4TN which is a short distance away. I was assisting someone whos hasn't got the physical capability of carrying such heavy household items alone. I was not intending on leaving the car for longer than a few minutes but I did not realise that from the car to the main gate of the builindg is roughly a minute walk, after entering the main gate you must walk a short distant futher across the courtyard and enter a secondary gate into the building and then go up 4 flights of stairs to the residence. Please bear in mind that this whole journey takes longer whilst being weighed down with 28 kg worth of heavy items. This was the only route to the building and I was the only help for this vulnerable person at the time. Just because your CEO was not there at the time of which I left the car with the bags in hand (which would have been 1 minute before he supposedly arrived and started his observation of the vehicle)
I was most definitely unloading and I will attach the images of the bags that were carried to the building.


I therefore request that the PCN be cancelled. I was exercising my right to load/unload. I believe that a brief observation of 5 mins from your CEO is insufficient and that this case therefore will most definitely uphold with the London Tribunals. I find it highly unfair that tower hamlets council allow their CEO's to only observe a vehicle for 5 minutes before issuing a PCN. Even when the hazards on the vehicle are left on and a passenger in the car. Tower Hamlets council are cheating their residents by what I believe to be fraudulently taxing car drivers through illegal PCN's.

Regards,
Ashraf

If you are to be successful with an appeal, and I mean an appeal to London Tribunals, you do need to firm-up your case for loading, because the CEO saw no loading activity, but clearly there was such activity. In cases like this, some collateral, like weight of the goods and maybe a photo of them. If you can assemble this, then you have a much stronger case to take to LT. The alternative is you pay-up now to get the discount. The whole system is designed to encourage early payment, so the 50% discount is offered. Basically, if you feel hard done by, you have to stand your ground and forego the discount option. Needless to say, not a lot of PCN recipients do this, because most people kn  ow very little about the legal process and think they have to pay huge sums if they lose which, of course, is totally wrong. The maximum financial exposure is the full PCN penalty.

Hi @Incandescent
the details you have told me to add from the above information into this draft, is there anything else you can advise for me to add alongside with it which could possibly help my case?

Ok thank you

Thank you for your response Incandescent.
I would like to stand my ground and take this to tribunals. We you guys be able to assist me with the appeal when the Notic to owner arrives?
Also apart from the weight of goods and photos, is there anything else i can use to strengthen my case?
Such as the photos taken by the CEO were taken in the space of 1 Minute. Could the CEO provide any evidence to show that he was monitoring the vehicle 5 mins prior to this?

@JohnUK

The date this was proccesed is 19/01/2026

I have now re uploaded the link
https://drive.google.com/file/d/1kP2VG0JZUhHtS30Cyd83oTdbHnd8CR5O/view?usp=sharing

I recently uploaded my query before Christmas regarding a PCN for parking on a double yellow whilst unloading. tower hamlets council have rejected it and I have added their response below. Their main argument is that the car was monitored for 7 mins or so and no one was seen to be unloading. I would be grateful of any advice on how to continue to appeal against this charge.

Tower Hamlets response;

refer to your challenge about the above Penalty Charge Notice, which has now been
considered in accordance with the Traffic Management Act 2004.
We refer to your appeal against the issuance of Penalty Charge Notice (PCN), issued for
parking on a double yellow line in a restricted street.
An observation was carried out by the Civil Enforcement Officer from 20:37 to 20:43, during
which no loading activity was observed. The officer also noted that the driver returned to the
vehicle after the PCN was issued, at which point the notice was handed directly to the driver.
The evidence indicates that the vehicle was parked in contravention of the Traffic Regulation
Order, and no valid exemption (such as loading or unloading) applied at the time. Therefore,
the PCN was correctly issued and remains enforceable.