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Messages - nettech99

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Hello, I have received a POPLA code and would appreciate some guidance as to how best to word my appeal.

My intention is to clearly state that the vehicle was NOT parked in an area reserved for registered users, as is claimed. However my concern is that I have no proof one way or the other. I also intend to state that the NTK does not provide proof of location of parking.

About a month before receiving this NTK I received an NTK for parking in the same location (service yard). I paid this PCN because in this case the driver was an idiot and did park in the service yard (actually at the end of the access road leading to the yard) for a short time, so it was a fair cop. Also my father had recently passed and I was in no mind for any dispute and nor did I have the time whilst dealing with his estate and supporting my elderly mother. The mistake I made was paying it immediately thinking it would be the end of it. So this 2nd NTK is either an error or... something else.

On the positive side I feel this works in my favour if this ever gets to court - after all, why would I pay the first PCN immediately and then dispute the 2nd?

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Received a reply to my appeal:

Quote
To assist us in making a decision regarding your appeal, please confirm the full name and address of the driver to our Appeals Department within seven days of the date of this letter.
Schedule 4 of the Protection of Freedoms Act 2012 discusses the recovery of unpaid parking charges. It allows parking operators to hold the registered keeper liable to pay unpaid parking charges if the operator has not been provided the name and a serviceable address of the driver.

This is clearly a trap, right? No POPLA code given, so I should just reply asking for a POPLA code, correct?

Also, when emailing/contacting shops/landowner, is it safe to talk in first person (i.e. from the driver's POV) and sign-off with a name (eg. an email without a name carries less weight)?  In other words, do I still need to use wording that does not identify the driver? I haven't yet tried the 1-star trustpilot review route so am considering that.

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Many thanks for the reply, much appreciated. Will appeal using the suggested wording.

Home Bargains eventually replied and said they could not help (after having asked to see the notice, which is odd). No reply from the landowners (RLAM) - I have emailed their agent to see if they are able to provide other names.

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Hello

I would very much appreciate some guidance re this parking charge notice:

Parking charge front: https://ibb.co/s9Thgssy
Parking charge back: https://ibb.co/214bb81j
Car park signage: https://ibb.co/CKhRsLch
Pictures of retail park: https://completelyretail.co.uk/scheme/horsted-retail-park-chatham-2323

The notice claims that the vehicle was parked in "Service Yard" (the service yard is behind Home Bargains in the aerial photo). The driver has told me this is very much NOT the case - the vehicle was parked in the retail park's regular car park in a normal parking space. The driver visited two stores - Aldi and Home Bargains.

1. does this notice confirm with PoFA 2012?
2. apart from the false claim as mentioned, the photos do not give any indication of where the vehicle was parked. Obviously UKPC will claim that they are from a camera in the service yard when in reality they are from some other camera, but I have no way of proving this one way or the other. Is there any weight in this argument?
3. should I appeal to UKPC with a genuine appeal, or should I only appeal in order to obtain a POPLA code? Or not go down that route at all and wait for the inevitable debt letters and court threats (assuming I do not get any responses to my emails below)?

So far I have sent emails to Aldi, Home Bargains and the landowners, Royal London Asset Management (using two email addresses of staff members that had previously helped others found on another forum, plus the CEO). Aldi said they could not help because they don't own the land, Home Bargains say they are very busy and will get back to me, nothing from RLAM thus far. I am not holding my breath.

Many thanks

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