Free Traffic Legal Advice

Charge cert

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Hi,

I forgot to pay two dart charge crossings one on 6th July and another on 22nd June and received a PCN for each , the reason I did not pay on time is my credit card had changed so my dart charge account didn't take the auto payment .. this has happened a few times so i knew an appeal would probably be rejected but I tried anyway

I appealed within the time frame and was waiting for what I assumed would be a notice of rejection , I didn't receive this and did think it was strange and just thought maybe they were taking longer than usual

then on 23rd September I received two charge certs , I was very confused as I had not received a notice of rejection so i called dart charge and explained and was told to simply follow the process of appealing again online which is what I did on 23rd September, also my first appeal was there on their system so it had defo been registered

i took a screenshot of my 2nd appeal and then heard nothing until today two more charge certs! and again no notice of rejection

i have rang them today and been told i should have not appealed again but i should have contact the traffic penalty tribunal and explain the situation and appeal .. which to be honest they are probably not going to believe i didn't receive the notice of rejection

i have tried to appeal and apparently my PCN numbers are invalid? they match exactly what it says on the charge certs and I have tried numerous times , i didn't even have the pin needed to appeal and had to get this from dart charge on the phone

also why was i not told to contact these ppl when i called on 23rd September! i have asked for a recording of that phone call as I want to use it as evidence in my appeal

where do I stand on this? I am happy to pay the original fine of £37.50 x 2 but I genuinely did not receive a notice of rejection and I was also told wrong information by the dart charge rep when I first called

please advise