Free Traffic Legal Advice

ParkingEye are just doing their usual phishing exercise for the driver. Nothing has changed: the Keeper has already appealed, and there is still no obligation to name the driver.Respond with the following:

Quote

Re: Parking Charge Notice 309137/543921; Vehicle registration: [VRM]

Dear Sir/Madam,

I write as the registered keeper. I have no legal obligation to identify the driver and I decline your invitation to do so.

Your Notice to Keeper does not comply with all the requirements of Schedule 4 of the Protection of Freedoms Act 2012, including paragraph 9(2)(e). As such, you cannot transfer liability from the driver to me as keeper. The warning you quote from paragraph 9(2)(f) is only effective where the notice is fully compliant, which it is not.

There will be no admission as to the identity of the driver and no inference or assumption can be drawn.

Please now either:

1. Cancel this Parking Charge Notice, or
2. Reject my appeal and issue a POPLA verification code in my name as keeper.

I do not consent to any further requests for driver details.

Yours faithfully,

[Name]
Registered Keeper

Update: ParkingEye have now rejected my appeal and issued a POPLA verification code in my name as registered keeper.

They still maintain their position and continue to rely on PoFA wording, despite the NtK not being fully compliant (as previously discussed, including failure to meet para 9(2)(e)).

I have not identified the driver at any stage.

Before I submit my POPLA appeal, I just wanted to check:

Any guidance or example wording would be much appreciated before I proceed.

Thanks again to everyone for the support so far 👍

MG

Got reply from Parkingeyes:

Reference: Parking Charge Notice - 309137/543921
Dear Sir / Madam,
Thank you for your correspondence in relation to the Parking Charge incurred on 16
November 2025 at 18:20, at Asda Cardiff Bay car park.
We are writing to advise you that your recent appeal has been referred for further
information.
You have stated that you were not the driver of the vehicle at the date and time of the
breach of the terms and conditions of the car park, but you have not indicated who was.
You have already been notified that under section 9(2)(b) of schedule 4 of the Protection
of Freedoms Act 2012 that the driver of the motor vehicle is required to pay this parking
charge in full. As we do not know the driver’s name or current postal address, if you were
not the driver at the time, you should tell us the full name and the current postal
address of the driver.
You are warned that if, after 29 days from the Date of Issue, the parking charge has not
been paid in full and we do not know both the name and current address of the driver, we
have the right to recover any unpaid part of the parking charge from you, the registered
keeper. This warning is given to you under paragraph 9(2)(f) of schedule 4 of the
Protection of Freedoms Act 2012 and is subject to our complying with the applicable
conditions under schedule 4 of that Act.
Please note, if you have made or wish to make an appeal on behalf of the driver, and you
do not provide the full name and current postal address of the driver, Parkingeye will be
obliged to deal with the representations made in your name.
Parkingeye have placed this charge on hold for 28 days to enable you to provide the
evidence requested. If this information is not provided within 28 days, the appeal may well
be rejected and a POPLA code provided.
Parkingeye Ltd, PO Box 117, Blyth, NE24 9EJ
Alternatively, payment can be made by telephoning our offices on 0330 555 4444 or by
visiting www.parkingeye.co.uk or by posting a cheque or postal order to ParkingEye Ltd,
PO Box 117, Blyth, NE24 9EJ.
Yours faithfully,
Parkingeye Team

They reply me and still want to identify the driver.

I just wanted to ask for any advice on how to approach the appeal for this Parkingeye.

The driver entered the car park, found a space and parked.

On 24 November, I, the registered keeper, received a PCN through the post.

Thanks in advance,
MG