Show Posts - nman26

Happy to announce... POPLA have allowed the appeal! "The appellant has raised the following points from their grounds of appeal. For the purposes of my decision, I have summarised these below. • The operator has failed to comply with Schedule 4 of the Protection of Freedoms Act (POFA) 2012. On reviewing the operator’s evidence, the appellant expands on their initial grounds of appeal. In support of their appeal, the appellant has provided the operators rejection letter and an image of the PCN.Assessor supporting rational for decisionI am allowing this appeal, with my reasoning outlined below: In terms of POPLA appeals, the burden of proof rests with the operator to provide clear evidence of the contravention it alleges occurred, and consequently, that it issued the PCN correctly. In order for the keeper to be liable for the parking charge, the operator has to follow the strict requirements of Schedule 4 POFA. In this instance, the operator has only provided a copy of the PCN that was issued to the vehicle. It has not provided a copy of the Notice to Keeper. Therefore, I am unable to determine if the operator has met the strict requirements of PFA. Accordingly, I must allow this appeal. The appellant has raised other grounds in their appeal, but as I am allowing the appeal, it is not necessary for me to address these."Many many thanks to all those who supported!

Thanks - submitted!

Sorry for the delay - please find redacted version of their evidence pack hereWould really appreciate any steer.Thanks

Update - Elite have uploaded their "evidence". The Operator Case Summary given is: "The motorist has said The driver has not been identified and will not be identified. There is no legal obligation on a Keeper to name the driver and there is no lawful presumption and can be no inference that the Keeper was the driver. However, it is down to the keeper of the vehicle to inform us of the driver of the vehicle so we can process a transfer of liability. If they do not follow this procedure the keeper of the vehicle i then liable."What do I need to do now?Thanks in advance 

Thanks! will it suffice if I simply upload a pic of the windscreen ticket and the rejection letter from Elite?

Hi, starting my POPLA appeal - what should I select as grounds for appeal? The following options are available:

• I was not improperly parked
• The amount requested on the parking charge notice is not correct.
• I was not the driver or the registered keeper of the vehicle at the time of the alleged improper parking.

Or should I choose the "other option". Thanks in advance for any steer!

Hi @b789 Haven’t received anything further from Elite Parking Management. Am I ok to submit the popla appeal with the exact wording you provided? Anything to add or remove? Appreciate all the help!!

I have received an email from Elite, with a pdf letter attached: QuoteThank you for your appeal received on 19/12/2025 regarding the above detailed Parking Charge Notice. We have reviewed the case and considered the comments that you have made. This appeal has been considered in conjunction with the evidence gathered by the parking attendant. Our records show that the notice was correctly issued as your vehicle was parked in breach of the Terms and Conditions of Parking.We can confirm that this PCN has been issued in line with industry standards and is compliant with the British Parking Associations (BPA) Code of Practice.Please be advised that the area in which this vehicle was parked is private land for permit holders only. The vehicle details were checked, and this vehicle does not have a valid permit for this location.We are therefore unable to cancel the Parking Charge Notice as it was issued correctly. We have now extended the discounted payment period by 14 days to allow you time to pay the discounted settlement amount. Please now make payment of £60 to reach us by 06/01/2026 or £100 to reach us by 20/01/2026. We must advise you that once the discounted settlement rate passes it will not be offered again.Payments can be made by cheque or postal order made payable to Elite Car Parking Management Ltd. Please ensure you write your Parking Charge Notice number clearly on the reverse. Please do not send cash through the post. Payment can be made using a debit or credit card by calling the automated payment line on 03330230008 or by visiting eliteparkingmanagement.ec6pay.com. For our full Complaints Procedure please visit www.eliteparkingmanagement.com.Further appeals:You have now reached the final stage of our internal appeals process. If you wish to appeal your case further you can now only do so to Parking On Private Land Appeals (POPLA) as provided by Ombudsman Services on instruction of the British Parking Association. All information on how to appeal to POPLA is provided on their website; www.popla.org.uk, you’ll need the following 10-digit verification code to submit your appeal; [redacted].If you’re appealing to POPLA you must do so within 28 days from the date of this letter. If POPLA reject your appeal you’ll be liable for the full amount of this PCN. The discounted amount will not be reinstated in any circumstances. POPLA will also not asses a case that has been paid prior to the appeal being received by them. In line with our Approved Trade Association (ATA) accreditation we’re required to provide you with an Independent Appeals Service for which we’ve chosen POPLA. We’re also required to inform you that Ombudsman Services (www.ombudsman-services.org) provides an alternative dispute resolution (ADR) service. However, Elite Parking Management have chosen not to participate in this alternative ADR service, and should you wish to appeal furtheryou must do so to POPLA as detailed above.Yours sincerely,Appeals DepartmentElite Car Parking ManagementPlease advise what my options are now. Thanks in advance!

As instructed, I filed the appeal today (19 Dec). Fingers crossed!

Should this be added to the appeal you provided? Any specific wording I should add? Thanks

Thanks for the really detailed instructions.They've taken images with the following timestamps only: - 22:17:30- 22:17:35- 22:18:02- 22:18:15- 22:18:26- 22:18:42 (of just the yellow packet on the screen)- 22:18:58 (pic of the sign)I will put it in my calendar to appeal on Friday 19th December with the wording provided. Many thanks

Hi, first-time poster on this forum.The driver received a PCN for parking in a visitor bay while visiting a friend who recently moved into the estate. A PCN was left on the windscreen. The friend had advised that the visitor bays were available for visitors, but it turns out this was a misunderstanding—an honest mistake.I am the registered keeper - any way this can be appealed? PCN Details: "The Site Enforcer had reasonable belief that the above vehicle had committed the following contravention:Contravention: Parked In A Contractor/ Visitor Bay without a valid permitSite / Location: British EstatePostal Town / City: London (E3 4LU)Date and time of recorded contravention: 22nd November, 2025 at 22:17:11"The PCN: https://ibb.co/8D4jPXmTSignage: https://ibb.co/7J6nWHwRSome of the images taken by enforcement: https://ibb.co/sdtdPy1yhttps://ibb.co/Z6pmhWPBI've scribbled out the PCN number and VRM - but happy to provide these if needed? Apologies if I've missed anything - but will really appreciate any advice if this can be appealed. I don't know if this could be a factor - but the "visitor" marking on the bays are barely visible. Thanks in advance!