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Messages - Bristolfella

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Thanks for your guidance!

2
OK So I've submitted the letter, saved as a PDF to both their complaints portal as well as their late appeals portal

Already had a 'denial' of late appeal with no right of reply or reason given  ::)


3
Oh sorry and thank you very much. I wasn’t being deliberately blind, I genuinely didn’t find that on the website, only the appeals page!

4
Their own website offers no contact details beyond post.

They do have a WhatsApp chat which I have initiated but can’t see that going anywhere. So I will post the complaint letter. Thank you.

5
Info@parkingeye.co.uk bounced back as undeliverable. Only accepts email from inside their organisation.

Imagine my shock.

Any other alternative email I can try? If not I assume a postal delivery is the only route forwards as long as I obtain a proof of posting to prove that I have responded to their final notice?

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Many thanks

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No, if they refuse to sign for any recorded delivery then all you'll be left with is proof they haven't received it.

Just email it and CC yourself in.

There’s no email contact on the letter, I assumed I’d need to post it!

8
Do I need to send this using a tracked service so I can prove they received it?

9
Thank you so much. I will do just that!  :)

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Yep I’ve checked and everything is in order

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Thanks for that. I’ve had the car since 2019 and lived at this address since 2015 so there is no chance that details have ever not been up to date.

So it’s something of a surprise to me that this is the absolute first I am hearing of it!

12
Thank you. Here is the letter.

There are no details to contact them by email and it says I have no opportunity to appeal


13
Private parking tickets / Threatening Parking Eye Claim nearly 2 years on??
« on: November 20, 2025, 05:47:36 am »
Have just received a letter saying that I owe parking eye £100 from an offence from January 2024(!) which remains unpaid.

This is the first I’m hearing of any such offence, they mention an initial letter which I haven’t had.

The fine is £100, it says there is an appeals process but I’m not able to use it because 28 days have passed (well duh!)

Where do I stand here when I’ve had zero knowledge of this ‘offence’ until the “pay up in 14 days or we take you to court” stage?

There is a phone number there but only for payments.

It’s not the money but I’m peeved at the principle when I’ve had no notification whatsoever and we’re now almost two years down the line.

All advice greatly appreciated.

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