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From PAY my parking charge

Thanks guy so I have emailed UK parking enforcement and CC'D BPA.

Will update you on what happens next.

I'm not sure what lists you've been looking at, but they are a BPA Approved Operator, so yes they can and must issue POPLA codes - https://www.britishparking.co.uk/BPA-Approved-Operators

Thanks. I checked thelist but couldn’t find UK Parking Enforcement or PayMyParkingCharge anywhere.
Could you let me know the exact name they’re listed under on the BPA website so I can double-check?

Contravention date and time: 9 Apr-25 22:40
Issue: PARKED IN A RESTRICTED AREA



Emails are below:

From Parking Company:


Please be advised, whilst this Parking Charge does not comply with the Protection of Freedoms Act (PoFA) 2012, this does not affect the validity of the Parking Charge itself. We have up to six (6) months to obtain the Registered Keepers details from the DVLA. Once received, we then have a further one (1) month to issue the Parking Charge and send the initial notification to the Registered Keeper of the vehicle. The contravention date was 9 April 2025 and we had sent the first notification on 29 August 2025, therefore this was provided in the correct timeframe and the Parking Charge was issued correctly.

Please be advised, you have marked that you were not the driver at the time of contravention. If this is incorrect and you were the driver, please confirm.

If you were not the driver, please request they submit their appeal directly to appeals@paymyparkingcharge.com and provide their full name and residential address. Alternatively, please provide their full name and serviceable address within seven (7) days of the date of this email.

As per the Single Code of Practice, Annex C, the driver is often the same person as the keeper and/or the hirer. Where a keeper or hirer fails or refuses to provide the name and serviceable address of the driver when requested to, it may be assumed they are the driver, based on that failure or refusal. In absence of driver details, you as the registered keeper can therefore be assumed to be the driver.

We have placed the account on hold for seven days. The options available are to provide driver details, appeal the issuing of the Charge and outline the reasons you believe a Charge should not have been issued, or make payment.

I replied back saying:

Thank you for your response.
I note your confirmation that this Parking Charge Notice does not comply with the Protection of Freedoms Act 2012. As such, there is no keeper liability, and I will not be naming the driver.
Any suggestion that the registered keeper can be “assumed” to be the driver has no basis in law. The Government’s proposed Single Code of Practice is not in legal force, and therefore irrelevant.
Unless you cancel this charge, please issue me with a POPLA verification code so I may escalate my appeal to the independent adjudicator.

They replied back:

Thank you for your email.

Please provide the driver details so we are able to resolve this matter.

We have placed a 7 day hold to allow you time to respond.

Kind regards

I replied back:

As stated in my previous correspondence, I will not be naming the driver. The Parking Charge Notice does not comply with the Protection of Freedoms Act 2012, and therefore no keeper liability applies.
Please either cancel this charge or issue a formal rejection notice with a POPLA verification code so I may escalate this matter to independent appeal.


Thanks again for your help

Hi everyone,

I received a Parking Charge Notice (PCN) from UK Parking Enforcement Ltd relating to an incident in April 2025.

After appealing, they replied in writing admitting that the notice “does not comply with the Protection of Freedoms Act (PoFA) 2012.”
However, they’re still pursuing me, saying they can “assume the keeper was the driver” under the proposed Single Code of Practice — even though that Code isn’t in force yet.

Here’s a quick timeline:

Alleged contravention: 9 April 2025

PCN issued: 29 August 2025 (over 4 months later)

I appealed and pointed out POFA non-compliance.

They replied confirming it’s not POFA-compliant, but now they want me to name the driver or pay.

I later got letters from ZZPS debt collectors, which I’ve ignored after being told they have no enforcement power.

I’ve already emailed the parking company back on 6 November explaining my position but haven’t heard since.
Now ZZPS are sending “outstanding balance” letters, and I’m unsure what the best next step is.

Questions:

Since they’ve admitted the PCN is not POFA-compliant, can they still pursue me as the driver?

Should I keep ignoring ZZPS or chase UKPE again?

Would proof of a Shell fuel purchase help if I have to appeal further?

At what point should I take action if they threaten court?

Any guidance or similar experiences would be massively appreciated.