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Civil penalty charge notices (Councils, TFL and so on) / Re: Mistaken identity/what to do next
« on: February 27, 2026, 10:37:11 am »
Hello,
I sent the
Hello, I sent TFL the above and copied in Bristow & Sutor in November. No contact until this week. Now, I'm receiving emails, texts & phone calls to say this case is urgent and will be escalated. 'We may attend your property from tomorrow to seize goods. You have had ample chances to comply. We must now enforce your debt.'
I previously (naively) tried to tell them that they have the wrong person but they've taken no notice. I have the email address of the 'telephone collections agent'. Do I engage with them ? If they keep contacting me, I'd like to sue for harassment.
Thanks
I sent the
+1. Stick to procedure. Forget the vehicle, procedure first.
If a Warrant of Control has been issued then the first enforcement stage is for a Notice of Enforcement to be served on the person named in the warrant.
No NoE by post = no enforcement and NO powers of recovery.
You're the gatekeeper. Pl STOP making phone calls.
IMO, email TfL and copy to B&S. NB. TfL are the client.
If you have the name of whoever you spoke to, so much the better.
Dear ***
Alleged Debt......l
On *** I received the attached email purportedly issued by your agent, B **S. No mention of a Notice of Enforcement is made, neither has one been received. Subsequent telephone enquiries of both Transport for London and B ...S have led me to conclude that this is a scam.
I am writing to you to apprise you of the situation and request confirmation as to whether this demand is genuine, in which case your agent B ..S has acted improperly in not issuing a Notice of Enforcement, or is a scam, in which case I am certain that you would want to take action.
Yours..
Hello, I sent TFL the above and copied in Bristow & Sutor in November. No contact until this week. Now, I'm receiving emails, texts & phone calls to say this case is urgent and will be escalated. 'We may attend your property from tomorrow to seize goods. You have had ample chances to comply. We must now enforce your debt.'
I previously (naively) tried to tell them that they have the wrong person but they've taken no notice. I have the email address of the 'telephone collections agent'. Do I engage with them ? If they keep contacting me, I'd like to sue for harassment.
Thanks