Hello. Had below reply from them for both appeals via email:
RE: Contractual Parking Charge Notice 090925042702
Thank you for your recent correspondence.
The terms and conditions of the car park are displayed in prominent locations throughout the car park. Any vehicle found in contravention of these terms and conditions is subject to a Contractual Parking Charge Notice. Vehicles entering and exiting the car park are monitored and details of their registration number and time of entry/exit are recorded. Your vehicle was logged entering the car park on the 27 Apr 2025 at 13:51 and exiting 27 Apr 2025 at 16:12. Photographic evidence of the breach of contractual term is provided on your Contractual Parking Charge Notice.
This car park is for the exclusive use of authorised vehicles only with the landowners permission. Your vehicle was not authorised to park on the date of the contravention. G24 provide our client with a facility to supply an authorised list of vehicles. We can confirm your vehicle is not on the authorised list.
The notice to keeper has been issued within the relevant time frames outside of the Protection of Freedoms Act.
There are sufficient signs at the entrance to and in prominent locations throughout the car park displaying the terms and conditions. You are welcome to revisit the site to view the signage, we advise you to adhere to the terms and conditions of parking when you are visiting the site.
Our signage complies with the International Parking Community's Code of Practice.
The outstanding amount is £60.00 we look forward to your prompt payment within 14 days.
As your appeal has been rejected, any further correspondence may not receive a response, the options below are still open to you.
You now have one of the following options available to you:
1. Pay the outstanding Parking Charge. Payment of your Contractual Parking Charge Notice can be made via the payment line: 0333 733 3000 or by sending a cheque or postal order to G24 Limited, PO Box 3320, Gerrards Cross, Buckinghamshire, SL9 8WT.
2. If you believe this decision is incorrect, you are entitled to appeal to The Independent Appeals Service (
www.theIAS.org), The Independent Appeals Service provides an Alternative Dispute Resolution scheme for disputes of this type. As you have complied with our internal appeals procedure you may use, and we will engage with, the The Independent Appeals Service Standard Appeals Service providing you lodge an appeal to them within 28 days of your first rejection.
3. If you choose to do nothing, we will seek to recover the monies owed to us via our debt recovery procedures and may proceed with Court action against you.
Appeals Team G24 Ltd
To Pay your Parking Charge visit
http://www.payyourcharge.co.uk or call our payment line on 0333 7333 000.
DO NOT REPLY TO THIS EMAIL, if you wish to continue your appeal visit our appeals website at
http://www.appealyourcharge.co.ukPlease consider the environment before printing this e-mail
Registered in England. Company Registration number: 5457196. Registered Company address: 2-4 Packhorse Road, Gerrards Cross, SL9 7QE.