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Hello all. Just seen this. I think I might have mixed up loc with the other pending pcns.
After nearly 6 months, I had below email with pcns, appeal and rejection attached which is all from or in here.

Can someone please advise what I need to do next. Thank you.


Dear,

 

We write in response to your correspondence received in our office dated 29th October 2025.
We apologise for the delayed response. We now respond to the same as follows,

 

When parking on private land, the contractual terms of the site are set out on the signs. You are entering a contract and agreeing to the terms by parking and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract.

 

The Notice to Keepers were issued to you. Copies are attached. You were afforded the opportunity to; appeal the parking charges, transfer liability to the driver (if it was not you) or make payment. In regard to your appeal which did not yield the desired outcome, I would like to inform you that you still had the option to escalate your cases further by appealing to the Independent Appeal Service.

 

The signage at the car park stated the maximum stay is 120 minutes permitted for free parking, or otherwise a parking charge would be issued. The vehicle was recorded on both occasions on overstaying the maximum time, as demonstrated in the photographic evidence attached. The parking charges were issued correctly.

 

As payment was not made, either within 14 or 28 days, the creditor was entitled to instruct debt recovery agents / Solicitors to pursue payment and is entitled to recover the costs of doing so. It would have been made clear in the terms and conditions set out in the signs that additional enforcement costs may be incurred in the event of non-payment.

 

If there are any documents that you have requested, but that are not attached, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute. We respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.

 

You now have 30 days from the date of this email to make payment of £340.00. Failure to make payment will result in a Claim being issued against you without any further reference.
Payment can be made via bank transfer to our designated client account: -

Account Name: DCB Legal Ltd Client Account
Sort Code: 20-24-09
Account Number: 60964441
 

You must quote the correct case reference (711200423509G24) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

 

We would ask that you kindly furnish us with your most up to date telephone number and email address, this can be emailed to us at info@dcblegal.co.uk.

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.

So show it if you want advice. Which firm issued it and does it comply with the PAPDC?

Please show us.

Pls see below

https://ibb.co/jZbYG7GN

Thank you

Quote from: DWMB2 on September 09, 2024, 09:59:04 am

File and ignore. It's a Letter of Claim from said solicitors that you need to look out for.

This advice has not changed.

Hello. Received LOC. Please advise what to do next

If you follow the advice you get here, you will not be paying a penny to anyone over this.

Thank you. Noted on above. Will send them what you wrote.

Did you receive a Notice to Hirer sent to you in your own name?
If so, what else came with it, probably nothing.
If not, how do you know about the PCN?

If nothing else, we probably need to see the letters you have received. https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/

It was notice to hirer. Don't remember when exactly but as soon as i received it, i appealed straightaway because i already had proof that the vehicle was exempt

Hello. Had below reply from them for both appeals via email:

RE: Contractual Parking Charge Notice 090925042702

Thank you for your recent correspondence.

The terms and conditions of the car park are displayed in prominent locations throughout the car park.  Any vehicle found in contravention of these terms and conditions is subject to a Contractual Parking Charge Notice.  Vehicles entering and exiting the car park are monitored and details of their registration number and time of entry/exit are recorded.  Your vehicle was logged entering the car park on the 27 Apr 2025 at 13:51 and exiting 27 Apr 2025 at 16:12.  Photographic evidence of the breach of contractual term is provided on your Contractual Parking Charge Notice.

This car park is for the exclusive use of authorised vehicles only with the landowners permission. Your vehicle was not authorised to park on the date of the contravention. G24 provide our client with a facility to supply an authorised list of vehicles. We can confirm your vehicle is not on the authorised list.

The notice to keeper has been issued within the relevant time frames outside of the Protection of Freedoms Act.

There are sufficient signs at the entrance to and in prominent locations throughout the car park displaying the terms and conditions. You are welcome to revisit the site to view the signage, we advise you to adhere to the terms and conditions of parking when you are visiting the site.

Our signage complies with the International Parking Community's Code of Practice.

The outstanding amount is £60.00 we look forward to your prompt payment within 14 days.

As your appeal has been rejected, any further correspondence may not receive a  response, the options below are still open to you.

You now have one of the following options available to you:

1. Pay the outstanding Parking Charge. Payment of your Contractual Parking Charge Notice can be made via the payment line: 0333 733 3000 or by sending a cheque or postal order to G24 Limited, PO Box 3320, Gerrards Cross, Buckinghamshire, SL9 8WT.

2. If you believe this decision is incorrect, you are entitled to appeal to The Independent Appeals Service (www.theIAS.org), The Independent Appeals Service provides an Alternative Dispute Resolution scheme for disputes of this type. As you have complied with our internal appeals procedure you may use, and we will engage with, the The Independent Appeals Service Standard Appeals Service providing you lodge an appeal to them within 28 days of your first rejection.

3. If you choose to do nothing, we will seek to recover the monies owed to us via our debt recovery procedures and may proceed with Court action against you.

Appeals Team  G24 Ltd
To Pay your Parking Charge visit http://www.payyourcharge.co.uk or call our payment line on 0333 7333 000.

DO NOT REPLY TO THIS EMAIL, if you wish to continue your appeal visit our appeals website at http://www.appealyourcharge.co.uk
Please consider the environment before printing this e-mail

Registered in England. Company Registration number: 5457196. Registered Company address: 2-4 Packhorse Road, Gerrards Cross, SL9 7QE.

See reply #2 above.

Would they not ask for details of the driver if keeper denies the charges?

Hello all,
Recently driver received 2 pcn's from G24, unauthorized parking at Sportsdirect car park.

Apparently they have a 2 hour limit. However, Everlast gym in the same parking owned by Sportsdirect has a 3 hour limit. The driver visited the gym 24 times in the last 2 months, always stayed over 2 hours and all of a sudden they decided to send 2 PCNS. One of the days driver stayed over 3 hours because the gym was busier than usual and after the session decided to grab a smoothie & chill in their lounge and then went shopping in sportsdirect.

Makes sense if a customer overstays past 2 hours but the driver wasn't technically a sportsdirect customer, using a paid membership at the gym and surely its down to the driver if he/she want to stay there for 2 hours or 5 hours. Driver's contract with gym doesn't state that they have to finish their sessions within 2 hours.

https://imgur.com/ZEJ6Mnu

https://imgur.com/uXYi0uq

https://imgur.com/eTNznap

https://maps.app.goo.gl/NwiRPMvfTqv2GeTf6
(Everlast on right side next to sportsdirect)



Please advise.
Thank you.