HiWe have received a PCN from Gemini Parking Solutions for an overstay in the car park of the Meadway Leisure Centre, Reading.The driver parked up for an event which was due to conclude within 3 hours, which is the Free parking limit. The event over-ran and the driver enquired at the front desk what the payment procedure was. They were informed there were no payment machines and that they would have to pay by app. The app for this particular car park was 'Y-Pay'. The driver had difficulty in downloading the app and had no choice but to leave the car park and attempt to pay later at home. Upon successfully downloading the Y-Pay app the same day, there was no option to retrospectively pay. The driver did pay the revelant charge of £1 for up to 5 hours (albeit for a later session) and sent a message explaining the situation to Y-Pay support. There was no acknowledgement of this message and the PCN duly arrived 13 days later.Is it worth corresponding with Gemini explaining the situation? The correct amount has been paid, just an hour later. Or are there other avenues to pursue?ThanksPCN and signage photos:
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