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Messages - madthinker

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1
Private parking tickets / Re: Gemini / ACPOA parking charge notice due to faulty cash machine and app
« on: October 27, 2025, 01:01:41 pm »
To my pleasant surprise, Gemini have accepted the appeal and cancelled the PN.

Thanks all!

2
Private parking tickets / Re: Gemini / ACPOA parking charge notice due to faulty cash machine and app
« on: October 14, 2025, 07:01:35 am »
Thanks,

According to the PCN, I need to first appeal to Gemini.  Should I do so, stating points 1-5?  Obviously, I don't expect them to give me fair consideration, but should I go through the process?

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Private parking tickets / Gemini / ACPOA parking charge notice due to faulty cash machine and app
« on: October 13, 2025, 08:24:04 am »
Hi,

Received the a Parking Charge Notice (links below).

Rather daftly it turns out, recipient sent the email below which identifies driver.

What should recipient's next steps be?  Note that the notice implies recipient has until tomorrow to appeal.

Thanks


"X parked at  Charlton Lido 3139 for less than 1 hour on 14th September.

The terminal was broken and would not accept cash.

X therefore proceeded to download the app, but there was no connection, so had to drive away from the site.

X then downloaded the app, registered details and paid.  Upon pressing 'pay' the app went back to the main screen.  Assumed that since there was no error message, payment had been taken.

The next day (15th September), X noticed no payment had been taken on my card.

X logged onto the APCOA connect site to make a late payment, but the website would not allow for this location.

Upon some research found that payment could be made via Ringo.  X then tried again on the APCOA app and this succeeded.  In effect paid twice.

Please do not issue any PCN as X made all possible attempts to pay, and indeed paid twice."


https://i.postimg.cc/c1B3yJhN/Gemini-1.jpg


https://i.postimg.cc/JnPRxSNc/Gemini-2.jpg

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