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And as luck would have it - it arrived in the post today.
The initial letter rejecting my claim was dated 30th Oct, the Enforcement Letter is dated Dec 18th - should they have sent it sooner?

Cheers

Just realised that I haven't received an Enforcement Notice form yet... The rejection letter was dated 30th Oct so I would have expected something by now.
We did change the registration plate on the car in early November but that shouldn't have had any impact on this.
Should I chase it up or just leave it? I'm happy of it goes away, but equally I wouldn't want to run up a massive debt.
Cheers

Show us the thanks/no thanks letter.  When we see it, the usual advice is to wait for the Enforcement Notice.

The signage appears to be the main issue in dispute.  I assume you have pictures?

Hi

Here is the letter, just redacted name and address.

I don't have pictures yet, but I will get some.  I used Google Maps to see what signage there was/is along the road initially.

As predicted, in the post today, I received a 'thanks, but no' letter - as in, they are not cancelling it.

They state that there is an advance warning sign clearly stating the impending restriction - this is complete rubbish.  As I said in my dispute wording, the Bus Lane operates within specific hours along the main road, then stops and reverts to all traffic and as you go into the junction there is a 24/7 Bus Lane with a sign at the beginning of the lane.  And its very short, the road reverts to all traffic very shortly afterwards.

I have the option of paying the discounted charge or formally challenging the PCN.

Thoughts?

@cp8759 - thanks for posting the camera details.  Does the camera type help or hinder an appeal?

Hi again

What is the best option to pick from this list?

Thanks

OK, here goes:

I was travelling along the road inside a Bus Lane that has operational hours of 7-10am & 4-7pm Mon-Fri.  That Bus Lane ends and the lane goes back to normal - as in, all traffic can use it all the time.

As I travelled around the bend in the road, I found myself in a new Bus Lane which operates At All Hours, but the sign is only visible once you are already in the Bus Lane.  The Bus Lane itself is very short - maybe the length of a bus - and there is no way to safely move into the adjacent lane without causing issues to other traffic.  After the very short section of bus lane, the road returns to all traffic.

It seems odd that there is a very long stretch of bus lane that operates within given hours and even then only Mon-Fri, and then a very short section of bus lane which operates at all hours after the original bus lane has ended.  This is made worse by the fact that the bus lane sign cannot be seen until you are already in the bus lane, thereby making it too late and dangerous to move out of the prohibited section.  In fact, the sign is confusing as it can be interpreted that it refers to the bus lane that has already ended in the original lane.

I therefore challenge the PCN on the basis of incorrect and insufficient signage.

Please let me know if I'm on the right lines!

Thanks

I'll find out the make and model of the camera, in the meantime try drafting a representation based on inadequate signage. Adjudicators have ruled against the council on the merits of the signage on more than one occasion, so that should be the starting point.

Thanks.  Do you want me post the draft representation here?
Regards

There didn't seem to be a video, just some still images.
The rest of the PCN on the reverse just lists payment options.

The street view is here:
https://maps.app.goo.gl/H1Xdcbkp5LfLgiUU9