Hi,
The driver parked in a car park bay that was pre-booked using the app YourParkingSpace, booked from 8am - 7pm. The driver missed to display the relevant permit, which was part of the instructions. There is a sign that asks for permit display.
I have sent a complaint to the parking app, but they washed their hands of the situation by saying that the email had it written that I needed to get a parking permit from the owner.
I have since clarified with the parking spot owner, and he said that no one would have been on site to provide the parking permit on Saturday morning, and in either case it is very rarely observed. He was surprised to hear I got a fine and recommended I send an appeal to the parking company.
Situation happened on 13/09/25 at 09:12 am in Reading
Parking charge from CPS - Combined Parking Solutions
Would be grateful for advice on what to do in this situation: Would an appeal have any chance of success or I am going to get messed about? Is there an example of an appeal letter that would work? What are alternative (and hopefully more productive) ways of addressing this fine?
Photos of the ticket below:
https://ibb.co/HLW6Yfdwhttps://ibb.co/JRGSR3KPhttps://ibb.co/t0g8kcZThanks in advance,