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Messages - Artichoke

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1
Thanks can I add the following to your text, together with upload of photo and blue badge, or just send your wording at this stage? Note that in my previous post I said to you that her bay was occupied - I was mistaken.

The resident at the property, my grandmother, is disabled and although she owns parking bay no 1 (highlighted in the photo) it is too narrow for wheelchair access and there is no disabled bay provided. Therefore the only option is to use the visitor bay when she is being collected or dropped at the premises. She is 92 and has no computer or smartphone, so therefore cannot register visitor vehicles in the app.

https://ibb.co/bjh3M07N

2
Thanks for this. The registered keeper is my son, he's passed this to me to see if I can help.

The 92 year old is my mother-in-law. Her property does come with two designated parking spaces but those were occupied at the time. Other residents are aware that she does not have a car so they tend to use her spaces.

The parking controls for the visitor bay were introduced 4-5 years ago, but until now we're not aware of an enforcement officer ever visiting. Family have therefore been relaxed about simply parking here rather than getting others to move out of her bay.

Will take no action and come back to you if we receive a Letter of Claim. And will look at the lease in the meantime.

3
Vehicle was parked in a residents Visitor Bay within a private gated area. Apparently the property owner is required to pay an annual charge and download an app to create the parking session.  However she is a 92 year old without smartphone or computer and has therefore never registered. Visitors have parked in this bay for many years without a problem, but on this occasion a PCN was issued.

Notice to Keeper has just been received.

No contact with Parking Control Management has been made so far. Any advice would be appreciated.

https://ibb.co/album/MZ52C9


4
Many thanks for the input on this representation.

Even though this PCN was clearly issued correctly by the CEO, I'm pleased to say that the Council have taken the unusual cirumstances into account and agreed to cancel accordingly.

Good to see common sense prevailing for a change.

:)

5
Thanks, I'll send tomorrow.

Given that the PCN was issued correctly, I guess I tick the 'Other Grounds' box?

And do online?

6
If I'm understanding correctly I have 28 days from 20th October which would be this Thursday 16th November.

Do you have any further suggestions before I proceed?

7
Hi cp8759

Have now received NTO as below.  Any thoughts as to how I should handle this would be gratefully appreciated.






8
https://ibb.co/GnxsKCw
https://ibb.co/k5PqYj7
https://ibb.co/Hn9P1hy
https://ibb.co/pxD43qx
https://ibb.co/5B1cV7j
https://ibb.co/pvyH3MD
https://ibb.co/SfjKyHN


Just before part exchanging my car in July I put my personalised number K7 NDK on retention, and swapped the plates over to previous registration VE67 DZR as directed by DVLA.

Unfortunately, my wife didn't realise and used the stored number in her paybyphone app when parking the car in a Council car park.

Received a ticket as the warden (understandably) couldn't see that parking was paid for. However, app payment was unquestionably for this vehicle, so I emailed the council as below assuming it would be straightforward to get the charge cancelled.

---------

My Black Mazda was parked in Kemp Place car park today, and payment of £3.34 was made using the PayByPhone App (see attached) for the period 11:07 to 14:07.

As I am part exchanging my car at the weekend, I put the personalised plate K7 NDK on retention using the DVLA online service, and changed the registration plates to the replacement number VE67 DZR the day before yesterday. Please see confirmation email from DVLA instructing the change.

Unfortunately, my wife used the normal ‘K7 NDK’ registration stored in the app when paying for parking for the Mazda today.

As it is clear that the payment for parking covers the observed parking time of 11:34 to 11:36, and that the payment was obviously for this same vehicle, please cancel this PCN accordingly.


... and I also added this the following day:-

Just thought it’s worth clarifying that the registration ‘K7 NDK’ has not been assigned to any other vehicle, as demonstrated by the DVLA screenshot attached.

There is no question that the £3.34 payment was for parking of this black Mazda.


---------

Amazed to receive a 'notice of rejection' last Friday despite the overwhelming evidence showing that we paid.

I would be grateful for any thoughts on how I should proceed with this. Am I right in saying my maximum downside is £50 if I fight it all the way if necessary?

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