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Messages - user34981

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Hello all,

I received a PCN yesterday, issued mere moments after I parked on Barkingside High Street. I parked my car and went to find the sign displaying the RingGo parking location code (7088 – Barkingside High St).

As shown on the PCN, the alleged contravention took place from 16:03 to 16:04. I have screenshot evidence from my Google timeline showing that I was still driving until 16:03, and recorded as “moving” between 16:03 and 16:05 – this was when I crossed the road to check the parking details.

I then started the RingGo session, which began at 16:07 (screenshot attached). The delay was due to poor mobile signal in the area, which made the process take a minute or two.

The PCN cites contravention code 11: parked without payment of the parking charge. This seems odd, given that the first hour is free in this location.

I haven’t yet submitted a formal challenge to the council, but I fully intend to. My understanding is that drivers should be given a reasonable amount of time to park, locate the signage, and pay via the app (especially if signal issues cause delays).

- PCN image: https://imgur.com/a/tsMFVez

- Google street view of the location I parked (right outside Spice Hut): https://maps.app.goo.gl/kAVvmHu1KeWTskYX8

- Google maps timeline proof: https://imgur.com/a/fxMwCmU

- RingGo parking proof: https://imgur.com/a/VXmihJl

Apologies, the images don't seem to have embedded correctly so I've also posted the imgur link directly.

Thank you all very kindly for your help.

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