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Messages - SM76

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1
I've now had the first letter from DCBL regarding my PCN.
Just a reminder that this was parking was paid for and they have had the recipt and picture of signage to confirm yet it has still got this far despite replies as per advice from here. They also cancelled 2 PCNs from the same week in identical circumstances but continued with this one


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I still don't have an address or contact number for trader that bought my car but DVLA have since updated their system and car was removed from my ownership but only from when notified and not prior to these PCNs.
I forwarded the PCNs via Facebook Messenger to the buyer of the car. He paid both and I had confirmations so I thought it was over.
Had this letter in the post this week so now need advice on best response? I'm unsure if Secure PArking believe I made the fraudulent payment.

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First response in the inbox …..

Good Afternoon,
Please provide the details of the driver in order to transfer liability by sending an email to abeera@sipcarparks.co.uk.We will continue to pursue the named registered keeper under POFA section 4.
Kind Regards,
Abeera
SIP Car Parks

4
Thanks B789.

Both emailed with as much proof as I can give them

5
This is where I made a rookie mistake.

Transfer of funds; - Car was  paid for in cash - I did pay most of it in to my bank account at the post office over the counter (up to the limit I was allowed) and then the rest into my account at the bank branch a few days later. 

Valuation of your car; - I removed the advert from Marketplace on same day the car was collected. Amount paid was certainly a trade price relative to the condition of the vehicle

Cancellation of VED; - Can't do this without the V5 changing keeper so I have paid for the VED by direct debit at beginning of October and if not sorted will get caught for November as well.

Cancellation of insurance; - This was done online as soon as the car was out of my driveway

Bill of Sale; - Only an email sent at the time the vehicle was being collected stating sale amount and reg number.
New owner's details. - Only have name and email address - Full details were written on the V5 ready for me to do on DVLA website but as he took it with him, I do not know them

6

On 14th September 2025 I sold a car to a motor trader and through Facebook Marketplace so I only have their name from Facebook and an email address as I emailed him a receipt for the car at the time. Car was collected on a Sunday evening when the DVLA system won't allow online change of keeper.
The trader filled in the yellow section for me but after he had gone, I noticed that the whole V5 had been taken by him - unsure if accidentally or not.
I have sent messages asking him to update DVLA through Facebook and email but had no response.

I wrote to DVLA on 26th September to inform them of the situation with all the details that I have.

I've now had 2 seperate NTKs for different alleged contraventions. As I do not know new keepers details, is there anything I need to do? I am out of the country from 16-31st Oct so will not be able to deal with anything that arrives through the post in that period.






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Done. Thanks again b789

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and then this one as well received this morning......

Dear Mr ......,

Thank you for your correspondence received in relation to the above referenced Parking Charge. We have been passed this as we note you have raised a data query.

Please find attached the ANPR entry, exit and images we hold relating to your vehicle pertaining to the date of 24/05/2025
 
Please note that we only retain non-contravening data captured by our ANPR systems for 6 months and non-contravening images for 90 days.
 
Unfortunately, the Freedom of Information (FOI) Act only applies to public sector organisations. As Parkingeye is a private company, the provisions within that legislation relating to the release of information do not apply in this instance. This notwithstanding, you are able to make a request for access to the data we hold about you, should you wish to do so. Please note that a Request for Access only entitles you to information about, or copies of, your own personal data. On this basis, the more general requests you have made for documentation, such as for a copy of contractual arrangements with the landowner and certifications will not fall within the remit of our response and such documentation will not be provided at this stage.

Please note that the UK General Data Protection Regulation provides the following further rights:

•             The right to request from CPP rectification or erasure of your personal data;

•             The right to request from CPP restriction of processing of your personal data;

•             The right to object to the processing of your personal data.

Please note that some of these rights are not absolute and will only apply in certain circumstances. We will review each request we receive in respect of these rights. We do not have to agree with a request but if we refuse, we will still contact the data subject within one month to explain why. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO). For further information, please refer to the ICO website, www.ico.org.uk. You may also seek a judicial remedy.

For further information about your rights as a data subject, plus information about the categories of data we process, data transfers, the legal basis for our processing, and the purposes of processing, please visit: carparkingpartnership.co.uk/privacy-policy

Kind Regards,

CPP Privacy Team

9
After sending all of the above as advised by b789, I have had the following by email this morning.......


Good morning,
 

We write regarding the above referenced Parking Charge.
 

We can confirm that we have now reviewed your recent correspondence but we maintain our position that the full amount of the Parking Charge remains outstanding and that we have been unable to reach an agreement in respect of the same via the Reply Form.
 

We can confirm that your request has been passed to our Privacy Team.


We now require full payment of the outstanding sum of £130 within the next 14 days or legal action will be taken. Should court proceedings be issued, further costs will be incurred. These will include, but are not limited to, the court claim issue fee and the solicitors costs referred to within the LBCCC.
 

Please note Car Parking Partnership dispute any costs you claim to have incurred and will oppose any application or claim that you may wish to pursue in relation to any such costs.
 

If you wish to make payment, you can do so by telephoning our offices on 0330 900 7777, by visiting www.carparkingpartnership.co.uk, or by posting a cheque/postal order to the below address. Please note that you must quote the above Parking Charge reference on the reverse of the cheque or postal order.

 
Yours faithfully,
 

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Thank you again b789.

Edited to our details and replied to them.

Your wording was more polite than my own might have been.

Is there anywhere to make a donation towards the running costs of the website?


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After replying to CPP using b789's template, I have today received the following letter.
We have plenty of time to keep going and knowing that we had paid, displayed blue badge etc, we would happily go to court if it gets that far.
Also knowing that they backed down at the POPLA stage on our other 2 identical cases in the same week would make me assume they have set a precedent for themselves.

Do we just ignore this now until something else lands on the doormat?




12
Thank you for clarification.

Will do that now.

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One more question ....

I have used the above from b789 and added the Reference number, location, date and keeper details.

Can I just upload that to the portal or do I have to use the reply form as well? I would not do anymore than tick box D to dispute it.


Thanks

14
b789 - Thank you very much for taking the time to reply in detail.

Copy of the LBCCC here....




15
You pay at a terminal before returning to the car. Enter reg number and a picture of vehicle shows on screens and it asks you to confirm that it is the correct vehicle. There are images of the car entering and leaving the Disabled Blue Badge only car park at the stated times so they are fully aware of where we were parked.

The wording from the sign in my first post is taken from the sign in full - copy and pasted from the photograph of the sign.
Nowhere does it say that you Must obtain free parking by registering but it certainly does say that you have to enter your registration number and pay at a teminal if you haven't registered for free parking.

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