Show Posts - Sake0434

Interesting, I guess they rely on people not being 'up-to-speed' on legislature changes.I was told to send an email with the PCN attached and they'd cancel it from there, so just started a written chain and also requested that they reply once the PCN is cancelled. I wouldn't be surprised if ParkMaven still try to chase me for the monies owed, but at least I'll have the email chain to prove.Thanks!

Hi everyone!Thanks for all the replies and the assistance so far. I didn't realise the hotel would be able to do anything their end, but I called Premier Inn as advised and they're going to cancel it (thanks @RichardW for the advice)! Judging by the tone of the person I got through to, this isn't the first time they've had complaints about PCNs...To answer a couple of questions posed in the replies:Quote from: b789 on 30 Jul, 2025 13:13There never used to be a parking fee for registered guestsUnfortunately, they've changed from a barrier/ticket system quite recently and you just drive in and pay at a kiosk inside. No opportunity to input your VRN on the booking so it seems this is the only way to attain parking now.Quote from: DWMB2 on 30 Jul, 2025 13:16is there a reason that the driver only paid for 15 minutesThere wasn't an option to pay for prior arrival, only pay from now until you plan to depart. Bit cheeky if you ask me as it's an easy money grab if you leave earlier than expected or depart later than expected!Again, thank you all for the advice - much appreciated!

Hi there!Looking for some advice as to how best to approach this PCN I received as the keeper of the vehicle.On 19th July, the driver entered the car park, found a parking space, parked up and entered the premises and proceeded to check-in, unload the car, go up to the room, etc. The driver didn't realise until the morning of departure (20th July) that they needed to pay for parking upon arrival: the signage in the car park was poorly lit and the signage inside the premises was tucked around to the left and out of eyeshot when the primary focus is checking in - for which the kiosks were straight ahead. On the morning of departure, the driver did pay for parking (albeit only 15 minutes) to show reasonableness in attempting to correct the mistake prior to leaving, rather than leaving without paying at all.It's worth noting that I'm not one to skip paying for parking where I know I need to pay, both as the driver and the registered keeper of the vehicle.I've attached a scan of the PCN with personal details omitted, for reference.Final note, I am opening to paying the £60 reduced fee if people think it's not worth contesting.Thanks in advance! [ Guests cannot view attachments ]