Free Traffic Legal Advice

Hi,

I’m in a similar predicament. I moved about a year ago to Bristol and going through an extremely stressful period at the time I forgot to change my DVLA address.  After a number of attempts I managed to reach out to the person who had moved into my old address to collect any mail to my name and found out that I have 4 fines. 2 from the driving on the same bus lane out of hours (26/10/24 and 04/01/24) and 2 for driving on the same off slip metro bus only link (13/01/25 and 21/01/25).
None of these offences were committed consciously and were a rookie mistake which I will never make again. The two fines for driving on the bus lane are from south Gloucestershire council and the two fines for driving on the metro bus lane are from bristol city council.

Was I aware of these fines I would paid them directly and never made the mistake again. Unfortunately, the £35 fines from bristol city have been passed on to Marston recovery who now wants to charge me £190 x 2. I missed the 21 day TEC letter dated (26/04/25) and The south Gloucestershire fines have been passed on to a company called Rundles who want to charge me £615.

Could you please let me know what my options are?

Who should I reach out to first?

 Will they understand that I did not receive the letters and revert the fine to its original amount?

I would be extremely grateful if someone could advice.

Thank you in advance.