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1
Thanks all for your thoughts and help. I've sent an appeal but not expecting much. Might leave it here when it gets rejected.

3
I didn't have any specific evidence the land wasn't relevant for PoFA. In another case with a private companies parking charge it turned out the land wasn't relevant. However, I appreciate that not all cases will be the same.

4
I’m hoping for some advice on a Parking Charge Notice I’ve received dated 18/02/2026 from Elm Park Car Park.

PCN available here:

Car park location:
https://maps.app.goo.gl/oWB1WUgi9yk3qWTKA

Sign at entry:
https://1drv.ms/i/c/65d99d5b27829f48/IQCoGDSJI6ceQKnIatWr8E_fAfcG6pEEogFc8u4TXP0IvQ8

Previous sign inside car park instructing to use poppay app:
https://1drv.ms/i/c/65d99d5b27829f48/IQDfXZz9m_boS5yJzTKlPqpyAbbnvvgHAZaBCJLQQbrQzmQ?e=zsKLvm

I will try to upload the current signs inside the car park later this week.

Summary of what happened:
  • The ANPR cameras show my vehicle entering the car park on 16:29:06 on 11/02/2026
  • The driver then paid for two separate 30-minute sessions whilst there. From 16:46 to 17:16. Then a second session from 17:16 to 17:46
  • The driver then left the car park around 16 minutes after final paid session expired at 18:02

The receipts for the two parking sessions are available here:

The driver had previously parked at Elm Park Car Park, where payment was made via the PopPay app. So they parked and left to go to the coffee shop, attempting to pay using PopPay as before. It wasn't working so they returned and saw signage stating that payment now had to be made using PopPay Plus app. A combination of poor mobile data, downloading the new app, signing up, it not accepting Google Pay, and having to manually retrieve and enter card details from their banking app (as they did not have their physical card), the process took approximately 15 minutes from entry.

On exit, the driver got back to the car around 17:30 and then received an important call from their solicitor. Lost track of time and left when the call was over at 18:02.

Would "the land is not relevant for the purposes of PoFA and so liability for the charge rests with the unidentified driver. There can be no Keeper liability." potentially be applicable here?

Any pointers drafting a strong initial appeal would be hugely appreciated.

6
Good evening,

Got a rejection letter for the appeal. The letter is available at this link: https://1drv.ms/b/c/65d99d5b27829f48/IQArtPxBLWG7QZlqxSXqKw--AWOK_IcnfRDOwYam6g83hrc?e=iKlUhC

What is the likeliness of having success if I was to take this to tribunal?

Many Thanks

7
Here's a draft of the appeal:

I make formal representations against Penalty Charge Notice XXXXX on the ground of procedural impropriety.

The Penalty Charge Notice is legally flawed because it misstates the circumstances in which a Charge Certificate may be served.

The PCN states:

“Failure to pay the penalty charge in full before the end of the 28 Day Period may lead to the charge increasing by 50% to £240.00 and a Charge Certificate being served…”

This wording is incorrect and misleading.

Under Schedule 1 of the London Local Authorities and Transport for London Act 2003, a Charge Certificate may only be served if:
   •   no representations are made within the 28-day period, or
   •   representations are made and subsequently rejected, and the penalty charge is not paid within 28 days of service of a Notice of Rejection.

The PCN unlawfully suggests that a Charge Certificate may be issued automatically at the end of the 28-day period beginning with the date of the notice, regardless of whether representations are made. This fetters the recipient’s statutory right to make representations and misstates the legal position.

This constitutes a procedural impropriety and renders the Penalty Charge Notice unenforceable.

I therefore request that the Penalty Charge Notice be cancelled.

Feedback would be most welcomed!

8
Thanks again. Should I include in my appeal, the fact they mentioned they'll serve charge certificate within 28 days of notice? Or is it something to use during the tribunal?


Thanks in Advance.

9
Thanks both. @Hippocrates Could you help me understand why the pcn is flawed? They haven't served the charge certificate yet.

10
Good evening,

Received two PCNs on 24/12/25 and 26/12/25 for driving through a route restricted to buses, cycles and taxis. On both occasions after 7pm. Please find PCNs and their evidence on the link below.
https://1drv.ms/f/c/65d99d5b27829f48/IgARWIbd7foiSYjq6CkOJyooAYO2m-qDfpGU8IIVRigswo8

This is the sign just before where the contravention occurred, which I thought allowed me to drive there after
7pm and is rather misleading.
https://1drv.ms/i/c/65d99d5b27829f48/IQB-SooI66Z7QJbWMRX0Dj7ZAUgX5VV6MgCAKfW88hTZ5ho

Location:
https://maps.app.goo.gl/8bBicK5yrJFEe4VX7

Any advice for an appeal would be much appreciated.

Thanks

11
Yes sure, Here it is.

Decision Successful
Assessor Name Redacted

Assessor summary of operator case: The operator has issued the parking charge notice (PCN) for not purchasing the appropriate parking time.

Assessor summary of your case:
The appellant has raised the following points in their grounds of appeal: 1. Inadequate signage 2.
Lack of transparency and unfair terms, re Consumer Rights Act 2015 3. Landowner authority and
site boundary 4. Consideration and grace period 5. Operator maladministration In the comments,
they have raised three points. To support their appeal, the appellant has provided: 1. Three photos
of the entry and area they parked 2. A video of the area 3. A photo of their laundrette receipt

Assessor supporting rational for decision:
This decision relates to PCN: (REDACTED) The operator is a member of the British Parking
Association (BPA), which uses a code of practice detailing the standards that it needs to uphold as a
part of its membership - the Private Parking Single Code of Practice. It is the operator’s
responsibility to demonstrate to POPLA that they have issued the parking charge correctly. I am
allowing this appeal, with my reasoning outlined below: In this case, the appellant has challenged
the signage, providing photos and a video of the entry and where they parked outside the
laundrette. The appellant’s evidence shows there is an entry sign, but no terms and conditions
signs between the entry and up along the row of businesses. This evidence casts doubt on the
placement of the first number 2 sign, just after the entrance on the operator’s site map. The site
map shows signs throughout estate, however, they all appear to be down the road and round the
corner from the businesses at the entry. If a motorist was simply visiting one of those businesses,
they would have no reason to walk round the flats looking for signs, and I don’t consider it
reasonable to expect a motorist to do that. Accordingly, I conclude that the signage doesn’t meet
the standard required by Section 3 of the Code of Practice, and that no contract existed between
the operator and the appellant, and therefore, I allow this appeal.

12
Result!!! POPLA allowed the appeal and cancelled the ticket.

Thanks @b789 and @DWMB2 for all your help and support on this

14
Hi all,

Posting for advice. Recently the keeper received a TfL PCN (code 46 – stopped where prohibited on a red route).

They parked in a red route bay at 11:49 am on 22/09/2025 to attend an optician appointment nearby. The bay has an exemption period allowing parking between 1 pm and 4 pm for 30 mins, but they unfortunately misread the sign and thought they were within the allowed time.

A PCN was later issued on 30/09/2025 for stopping where prohibited.

No challenge or appeal has been made yet.

PCN:
https://1drv.ms/i/c/65d99d5b27829f48/EerxpVjijwxOtUAoiQ_RhtMBJOUx6mEpOc96jKsdFBtIIQ?e=DQXfw8
https://1drv.ms/i/c/65d99d5b27829f48/EQosA-C4z8BGg7ayTAqsOrgBvmBYdc0mJZ05yvopEzo9Xg?e=1Zsw5d
https://1drv.ms/i/c/65d99d5b27829f48/ERNiQa7zKOJMiMlgpeBFcLoBOsvKv1wG0tofewk1PTew0g?e=eSkw3S
https://1drv.ms/f/c/65d99d5b27829f48/EoWywvoL_ddJjbQbEA7ouIYBYbNufDDkzoLSbPzzwYOMaQ?e=ikHVRw

Location: 33-36 Camden High Street, NW1
https://maps.app.goo.gl/7djpFpiLkDbKvg8J9

Sign at the bay:
https://1drv.ms/i/c/65d99d5b27829f48/Ea3Gu30sfeNHthJt6VInUFgB1zrpVNUPSZtWl0-h6GWLZQ?e=daJFHz


Thanks in advance!

15
Thanks for the feedback. Much Appreciated!

I'll leave out the PoFA bits.

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