#15 Smart Parking (UK) PCN - DCB and DCBL letters received - Unauthorised Parking - Harwood House, Melton Mowbray
on 25 Jul, 2025 11:13 in Private parking tickets
Hi all,I hope this finds everyone well. My wife and I have received two letters in quick succession, (dated 11th July and 16th July but both arrived this week) one from Direct Collection Bailiffs Ltd and one from DCB Legal. Scans with sensitive info omitted attached. These are the first/only correspondence we have ever had (we, as a village, have had some trouble with Royal Mail deliveries arriving late or not at all) and they date back to an alleged contravention in Dec 2021. The site in question has a car park shared by Harwood House and a charitable business called Melton and District Furniture Project (MDFP). The driver parked next to the latter business in order to offload some donations and load some purchases. The driver asked about parking at the time, and Melton & District Furniture Project (MDFP) took the registration of the vehicle and said they would sort it with the car park owners. Fast forward to now. The driver phoned MDFP this week who have said it's nothing to do with them and they can't authorise people to park there. I shall encourage the driver to reach out to Smart Parking UK (or perhaps Harwood House?) if consensus agrees, but as every case is different I would love to hear the community's and experts' here thoughts on this please?Link to Google Maps location below. From here one can see a large sign saying that the parking isn't for MDFP customers but there are two points for consideration here:1 - The Google maps image is from July 2023. In December 2021, the driver is certain that the sign was not there, indeed the MDFP website image shows the building with no sign (attachment MDFP1).2 - As the driver was offloading and then loading heavy items, it was severely impractical (and impossible on their own) for them to move said items along from a parking zone off site. Couple this with the advice they were given at the time and the PCN etc. is unexpected.https://www.google.com/maps/place/Fall-Line+Solutions+Limited/@52.7665269,-0.8886355,3a,90y,217.93h,95.93t/data=!3m7!1e1!3m5!1scYVqCuzin12mO6Z4u7KWuA!2e0!6shttps:%2F%2Fstreetviewpixels-pa.googleapis.com%2Fv1%2Fthumbnail%3Fcb_client%3Dmaps_sv.tactile%26w%3D900%26h%3D600%26pitch%3D-5.93247259200713%26panoid%3DcYVqCuzin12mO6Z4u7KWuA%26yaw%3D217.93291770787758!7i16384!8i8192!4m14!1m7!3m6!1s0x4879d41e46280563:0x20d3124cfe476cb0!2sMelton+%26+District+Furniture+Project!8m2!3d52.7661716!4d-0.8888096!16s%2Fg%2F1tdk030n!3m5!1s0x4879d41e52857e81:0x69feb87f511a4b84!8m2!3d52.7664913!4d-0.8889211!16s%2Fg%2F11kn39np93?entry=ttu&g_ep=EgoyMDI1MDcyMy4wIKXMDSoASAFQAw%3D%3DThank you. [ Guests cannot view attachments ]