Free Traffic Legal Advice

So only the DVLA have replied so far.

"Dear xxx
Thank you for your correspondence of  about the release of information from the Driver and Vehicle Licensing Agency’s (DVLA) vehicle register. I have been asked to formally review your case at Step 1 of our complaints procedure. 
The DVLA takes the protection and security of its data very seriously and has procedures in place to ensure data is disclosed only where it is lawful and fair to do so and where the provisions of the Data Protection Law are met. The Agency must strike a balance between ensuring the privacy of motorists is respected while enabling those who may have suffered loss or damage to seek redress.
I have investigated the matter with UK Car Park Management Ltd who made the request to the DVLA for the registered keeper details for vehicle registration number (VRN) xxx. UK Car Park Management Ltd have confirmed that a Parking Charge Notice (PCN) was issued to you for breaching the terms and conditions at Haydon Way, London. UK Car Park Management Ltd have further confirmed that following their investigations they can confirm the PCN was issued in error. They have explained that as part of their internal controls on 27th October 2025 they were able to establish that a portion of the roadway at Haydon Way, London had been adopted, but unfortunately due to human error amendments were not made to their enforcement boundaries until 17th December 2025. UK Car Park Management Ltd have assurred me that the matter has been addressed with the individual concerned and a full review of the PCN’s issued within the incorrect time period has been undertaken. They have further confirmed that the PCN issued to you has been cancelled and you have been notified of this on 31st December 2025.
I would like to make it clear that while the DVLA uses an electronic line to provide registered keeper details, we do not use automated decision making. There is no requirement for a decision to be made to disclose information at the time an application is made. The request is received and processed in accordance with the terms and condition of the contractual agreement between the DVLA and the parking company. The evidence relevant to each request must be held by the company and made available to the DVLA upon request. This process is strictly audited and where any inappropriate use of DVLA data by a company is identified, swift and proportionate action is taken.
The DVLA requires private car parking operators to be members of a relevant ATA before providing vehicle keeper information. ATA membership helps to ensure parking companies operate within a code of practice and it is clearly in everyone’s interest for the ATAs to make sure that its members comply with the code. But we know that operators do make errors, some of which represent shortfalls in compliance with their code of practice. The DVLA takes such matters seriously and looks primarily to the ATA’s to monitor adherence to the code of practice and explore and address non-compliance when it arises.
The company in question, UK Car Park Management Ltd is a member of the International Parking Community Ltd (IPC) which is an Accredited Trade Association for the parking industry. The IPC’s code of practice is published on its website at www.theipc.info under the heading Accredited Operators Scheme. If a member of this AOS does not comply with the code of practice, it may be suspended or expelled, during which time no data will be provided to it by the DVLA. If you feel that any of the practices used by the company do not comply with the IPC’s code of practice you may wish to contact the IPC via their website or by writing to IPC, at PO Box 662 SK10 9NR. 
We have fully considered all the information available. If you feel that your complaint has not been resolved, you can request escalation of your complaint to Step 2 of the complaints process. Further options about our complaint procedure can be found online at www.gov.uk/dvla/complaints"

I haven't received any notification that the PCN has been cancelled yet, unless its in the post, but it is shown as cancelled on the website.

The bit about the adopted road suggests to me that the council adopted the road back on 27th October 2025 (which I think is unlikely, as I suspect that the road was adopted years ago given its location). That still sounds like CPM have accessed the data unlawfully. Can someone confirm if I'm correct in my understanding?

I'm heading out in a bit and will see if they've changed the signage there.

Once again, thank you for all of your help

I’ve had a reply back from Wandsworth Parking services which seems pretty positive.

“Dear Xxxx,
 
Thank you for reaching out to us. I wanted to confirm that you are correct in your observation; the private parking attendant indeed made an error regarding the designation of the land as highway land. I appreciate your attention to this detail.
 
To address this, I recommend that you contact the private parking company directly to instruct their attendants accordingly. Additionally, we will ensure that our parking contractor arranges more frequent checks at this location to prevent similar issues in the future. Rest assured, we will also reach out to the private parking company separately to inform them of this mistake and emphasize the importance of accuracy in their operations.
 
Once again, thank you for bringing this to our attention. If you have any further concerns or questions, please do not hesitate to let us know.
 
 Kind regards
 
Xxxxx
Parking Operations Officer
Serving Richmond and Wandsworth Councils”

Been sent, but acknowledged and no further reply

On the basis that the council come back and say that I was on their bit of the road, and CPM have no authority to act there, I presume that there are also issues with regards to CPM (and by extension the DVLA) misusing my data?

Pictures should be in correct order, as you enter street and then move to the sign. The other sign is in the same pillar, but on the side of it. These are the first CPM signs you see as you get into the road. To the right of the sign (Rochelle Close) is presumably council owned as there are no CPM signs whatsoever, but there are parking meters and with the local council details.

The Wandsworth council website says that the road has mixed ownership/responsibility, but it isn’t any clearer as to which bit is which

That is the only sign I could find, 75m into the road and well beyond where the vehicle was stopped but it isn't on the initial streetview image I provided, but is if you move into the street. If you were to stop on the left, then turn around and go into any of the premises on the main road, you'd never walk past it. As said, I don't doubt that they manage the land beyond, but I'm surprised they manage the whole thing.

Me, and yes.

Hi all.

Hopefully you can help.

I've been issued a PCN for "stopping where prohibited (on a red route or clearway) - Aristotle Road, SW4

Date of offence 11/06/2025 17:21 hours
Date of notice  20/06/2025
Received        03/07/2025
Location        Aristotle Road, SW4

On the above date, I stopped in what appeared to be a parking pay, off the main road of Clapham High Street. The TFL images clearly show that I was in the bay, and both images are less than 2 min apart. I had stopped to collect a delivery from a shop on Clapham High Street. The parking pays are just before a the pavement narrows, so absolutely no traffic has been impeded and it isn't even a bus route. From what I can now see from Google images, the restrictions apply from 7am to 7pm, but with a window from 10am-4pm for loading. I'd need to go back to see what is actually there at the moment (but on bicycle!)

I've received the ticket, and its been issued by a CCTV operator. I've obviously googled and seen the London Tribunals case about TFL not being able to issue tickets by cameras in some circumstances, but it isn't clear whether it applies in this case. There is no reason a parking warden couldn't have issued the ticket in person. Its a quiet side road, 20mph limit, big wide pavements and I was in a bay.

Have I got any grounds to appeal on the basis of the tribunal about CCTV enforcement?



Google Maps image - https://maps.app.goo.gl/N1vxvwvbroFwpmWT7
Helpfully, I'm parked where the white Polo is. I will say that the marks around the parking bay are now red, rather than white