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Messages - cashPark

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1
Private parking tickets / Re: Parking Group Limited – Not Parked Within A Marked Bay – Aycliffe Town Centre, Newton Aycliffe
« on: October 13, 2025, 05:44:31 pm »
Hi,
I've got a mediation appointment at the end of October... found few other threads, so wondering if mine should follow the same pattern? e.g. from this one
https://www.ftla.uk/private-parking-tickets/britannia-parking-group-ltd-failure-to-make-valid-payment-flamborough-north-land/msg91815/?topicseen#msg91815

Thanks

2
Private parking tickets / Re: Parking Group Limited – Not Parked Within A Marked Bay – Aycliffe Town Centre, Newton Aycliffe
« on: September 29, 2025, 11:22:28 am »
Hi,
I was on MCOL history page and there wasn't any update, hence my post. I just forwarded it again and looks like this time auto-reply was triggered OK as received email within 1 minute. I guess it's time of a day or IT glitch that no one reported it. Thanks again

3
Private parking tickets / Re: Parking Group Limited – Not Parked Within A Marked Bay – Aycliffe Town Centre, Newton Aycliffe
« on: September 28, 2025, 10:12:43 pm »
Hi,
I'm still waiting and would like to check something as I've received the auto-reply acknowledgement message from "info@dcblegal.co.uk". However checked my inbox today and didn't get anything from "dq.cnbc@justice.gov.uk". I'm not sure if it's important, however in my opinion something (auto-reply) or someone should reply to my message to confirm it's been received.

Thanks

4
Private parking tickets / Re: Parking Group Limited – Not Parked Within A Marked Bay – Aycliffe Town Centre, Newton Aycliffe
« on: September 09, 2025, 06:45:51 pm »
Hi,
I wanted to check how long do I need to wait for any updates, however just logged into the MCOL system and noticed that against my case...
Code: [Select]
Case Stay Lifted on 06/09/2025
DQ sent to you on 06/09/2025
DQ filed by claimant on 06/09/2025
Obviously will wait for a formal letter, just wondering if this is good or bad news base on above MCOL history.

Thanks

5
Private parking tickets / Re: Parking Group Limited – Not Parked Within A Marked Bay – Aycliffe Town Centre, Newton Aycliffe
« on: July 24, 2025, 08:46:06 am »
Seems to be like a diary I'm writing here... Nearly called the HMCTS again, however decided to check MCOL before and looks like now there is an update (within Claim History box).
Your defence was received on 22/07/2025

Base on above it might be that they've lost my 1st defence email or didn't update things properly, however 2nd attempt which was sent on 22/07/2025 was delivered. Looks like MCOL is helpful and if someone can't see response within 10 days it's worth calling them just to be sure the defence has been received.

6
Private parking tickets / Re: Parking Group Limited – Not Parked Within A Marked Bay – Aycliffe Town Centre, Newton Aycliffe
« on: July 22, 2025, 03:33:34 pm »
Good call with morning times, was on the phone 8:30ish and in 10 mins I was talking to someone.
No luck though... the only suggestion was that this should be in place already and she doesn't have any idea why it's not acknowledged. They don't have an access to the emails, etc. so couldn't confirm what's happened to my email/attachment (btw, she was trying to convince that I might send it to wrong email or the attachment was too big, which is not true). Apparently I'm fine as I've got email reply, etc. so sent documents again to them and received a default reply.
If no confirmation within 2-3 days I'm calling them again, however I need to say already at this stage that this process is asking for improvements.

7
Private parking tickets / Re: Parking Group Limited – Not Parked Within A Marked Bay – Aycliffe Town Centre, Newton Aycliffe
« on: July 21, 2025, 05:02:29 pm »
Hi,
I just got back from a business trip and as I couldn't call from abroad, tried this afternoon... after 2 hrs of waiting, the call was just cut off at 5PM, just few mins ago (might try tomorrow in the morning). It's kind of worrying as you don't know if their systems are working and putting an extra pressure on defendants.

Ah, checked MCOL and only info I can find is that AoS was received. I'm suspecting as I sent all documents on time and it's taking longer to process by them, I should be all right.

Update: After some digging found this Signposting Tool which suggests it can take up to 30 working days depending on priorities. The cases with £10k/100k would be dealt first comparing to £200 cases IMHO.

Thanks


8
Private parking tickets / Re: Parking Group Limited – Not Parked Within A Marked Bay – Aycliffe Town Centre, Newton Aycliffe
« on: July 17, 2025, 06:11:54 pm »
Hello again,
I went through the procedure as described and as I wasn't sure about a time, I did first AoS on 01/JUL/2025, so could prepare/upload/sent right documents.
On 07/JUL/2025 I sent the defence document(s) to claimresponses.cnbc@justice.gov.uk and received an auto-reply within seconds/minutes with generic message about waiting time:
"Thank you for emailing the Claim Responses Team in the Civil National Business Centre. Please expect a response to your enquiry in 10 days".
It's the 10th day and didn't get anything... can I call them/check online what's the status of the case? Next week is 22nd and holidays time, so don't want to miss it or deal with everything while I'm on holidays.

Thanks

9
Private parking tickets / Re: Parking Group Limited – Not Parked Within A Marked Bay – Aycliffe Town Centre, Newton Aycliffe
« on: June 24, 2025, 11:04:45 pm »
Hi,
Thanks for quick reply. I've found this in other thread also... "The alleged debt becomes overdue 28 days after the PCN is issued."
I'm not sure if it's worth go through things and find all letters as base on some pictures I recovered:
- Parking Group Ltd: Date of Event = 24 May 2024 and Date of Posting NtK = 28 May 2024
- DCBL Notice of Debt Recovery: Date of Letter = 05 July 2024 (however I'm assuming here that was a 1st letter received from them).

Let me know if it's worth going that route, otherwise will go through what you said in previous comment.

Thanks

10
Private parking tickets / Parking Group Limited – Not Parked Within A Marked Bay – Aycliffe Town Centre, Newton Aycliffe
« on: June 24, 2025, 10:14:26 pm »
Hi,
I was a registered keeper of the vehicle as it's sold back at the end of 2024.
This case is related to the car parking which was free for many years, however for some reasons it's changed at some point in 2023 or 2024 (to be honest I'm not sure when). Right now it's still free with up to 2.5hours. Base on recent discussions on Facebook and face to face many people have been caught there without knowing of these changes.

Recently I've received PoC and I'm wondering if this can be defended as it's quite chunk of money for me.
As per PoC the driver parked quickly on the space without blocking any other car as it was rushed to collect a kid from the gymnastic session. No idea how long it was parked, however in 100% before 2.5hours time limit as penalty is about bay not a time limit.

I'm not sure when or how many threatening letters they sent as it was pretty busy year for me and just recently start noticing some stuff, so just attaching what I can.
Google Drive Folder

Google Street View

Thanks

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