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Messages - kaspersky

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Civil penalty charge notices (Councils, TFL and so on) / Re: PCN, London Merton, for parked in "electric vehicles' charging place" while charging error
« on: August 12, 2025, 06:23:02 pm »
PCN: MT01213872
Plates: NV16DVX

The car is registered on me.

There's nothing on the road sign stating how long you can charge the car for, so I believe it's allowed until the vehicle is fully charged.

In my case, the battery was empty or low and I intended to charge it for the duration of my time in the shop, no more than 20 minutes - which understand does not in itself break any local rules? Normally it takes few hours to fully charge the car. The car wasn't charged when I came back.

The car displayed a message confirming that charging had started (I followed the instructions showed on the screen), £50 was taken from my bank account as a deposit, and I received an email from the operator confirming that the charging session had begun.

I genuinely can't see anything here that would suggest I did anything wrong.

I attached the photo of the sign (from the Google map)

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Civil penalty charge notices (Councils, TFL and so on) / Re: PCN, London Merton, for parked in "electric vehicles' charging place" while charging error
« on: August 12, 2025, 03:40:28 pm »
Thanks for replying.

Yes, I gave them my full address.

It works like this: you park the car, then start the session, a £50 deposit is taken from your account and it charges until the battery is full. I wasn't planning to charge it to full - I just wanted to charge while I was in the shop for a few minutes. That's what I always do, and it has always worked.

I haven't contacted Total yet, but I'll send them an email about this shortly.

I checked on the Merton website, and the PCN status is "On hold"...

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Civil penalty charge notices (Councils, TFL and so on) / Re: PCN, London Merton, for parked in "electric vehicles' charging place" while charging error
« on: August 12, 2025, 01:31:49 pm »
Hi all.

I appealed the PCN on 23rd of June. I received an email confirming that my appeal had been submitted and that I should expect a response. However, I never received any reply, nor did I receive any letter regarding the matter.

Is this normal, or should I contact Merton Council about this?

Thank you.

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Civil penalty charge notices (Councils, TFL and so on) / PCN, London Merton, for parked in "electric vehicles' charging place" while charging error
« on: June 22, 2025, 05:28:12 pm »
Hi all,


Yesterday I received a PCN in London, Wimbledon (Merton council), for Contravention Code 14: "Parked in an electric vehicles' charging place during restricted hours without charging", with a penalty of £160.00. Time of issue: 08:50.


Place: https://maps.app.goo.gl/GZVjZ8ivNMRS9fV2A

I parked my plug-in hybrid vehicle on a public road in Wimbledon, with the intention of charging it while I visited a nearby shop. The bay was designated and clearly marked for electric vehicles.


I exited the car and started the charging session as instructed on the screen via my mobile phone, as I don’t have a Total account. I entered my payment details, and a £49.00 deposit was authorised on my card (I have a photo of my bank app showing this). I also received an email from Total confirming that the “session has been started”. The car also indicated that it was charging. This was at 08:47.


I immediately left the car because I was in a rush. While walking to the shop, I passed a civil enforcement officer. When I returned about 20 minutes later, I found a PCN on the windscreen, and the charging point was flashing red, indicating that charging was no longer active. The car did not charge. The PCN was issued just 3 minutes after I had started the session.

What should I do in this situation? Is it possible to successfully appeal this? Is this, however, a matter between me and the charging point operator?

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