Free Traffic Legal Advice

Thank you Mr Anderson.
I now found the acknowledgement email from Camden on 17th May and you can see the response I submitted below. This I believe is the formal representation as I did not send any other communication to them. I have removed my name and contact details. I had explained clearly that in the same month I had parked five times through the same app and left on time on all those occasions except for this one. Then I got the reply on 27th March from a process officer who said he is enforcing the penalty. But there was no option in the letter to make any representation. It says that they will send a notice to owner but I only got this notice of rejection. I was hoping to appeal but no option was given as you can see from the pdf I posted above. Should I mention it in the appeal that I should have recieved a notice to owner before issuing notice of rejection? Many thanks and I really appreciate your guidance even in the middle of a sunny weekend



No_Reply_Camden@camden.gov.uk
Sat, May 17, 4:42 PM
to me

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If you have recently received a Penalty Charge Notice, Enforcement Notice, or Notice to Owner in the post, the ticket has been placed on hold. This means that the PCN should not progress to the next stage of enforcement until we have responded to your challenge.

If you would like any further details regarding parking or parking enforcement in Camden please visit Camden.gov.uk/parking/

Please find below the information you submitted online.
Submission Date/Time: 17/05/2025 16:42:21
PCN Reference: CU69895807
Submission Reference: 40848025
Title: Dr
Forename:
Surname:
Organisation:
House Number:
Address 1:
Address 2:
Address 3:
Address 4:
Postcode:
Tel. No:
Email:
Notes:
Your Notes: I was diagnosed to have a painful condition of left hip called transient osteoporosis of hip in February 2025 (clinic letter attached and MRI report attahced). I was advised to use crutches until April. On the day of alleged contravention I was returning from o2 mall hoping I will reach the car park by 10:50. I was fully aware that the parking will expire by around 10 55. However I fell on the way as I tripped while walking with my crutch near finchley and frognal station. I was in pain and it took a while for me to recover and start walking again. I tried to extend the parking through the app but there was a limit of two hours and it was not letting me extend beyond that time. I managed to limp with the pain and when I reached the car it was just ten minutes beyond the expiry time and at that time the parking personnell was issuing the ticket. I explained to him what happenned and the reason why I got late. He said there is an option to use other parking codes and extend the parking if I was getting late. I was not aware of that option but certainly will keep in mind for the future. But considering that I am already suffering from this hip condition to which I am getting accustomed to and the fact that I reached the car just at 10 minutes of expiry (although the time of 11 07 mentioned was because the personnel was chatting with me for around two minutes before issuing the ticket) I should not be given a ticket. The personnel agreed with the fact that he should not have issued the ticket but still for some reason went on to issue the ticket but he said he will write comments on the fact that I had mitigating circumstance in the form of fall and painful condition of hip. I was also not aware of the fact that parking session can be extended by using adjacent codes as advised by the personnell. Through my Ringo app one can see that I had made 5 parking sessions in March and except for this one where I had mitigating circumstance, I left on time on all other sessions
Uploaded Evidence:
MRI report .pdf
Ortho letter 3rd Feb .pdf

No I did not make any formal reps and all I did was challenge the PCN thorugh the online portal.

I got a reply on 27th March saying that the parking officer is enforcing the notice in response to my challenge I made on 19th March.

The PDF is attached below

[ Guests cannot view attachments ]

Thanks John UK
The suspension warning was not applicable for the day I parked.
The fine was mainly for overstaying.

THe details on the wesite are as follows. I do not have the original PCN.

CU69895807   £80.00   LD20CHF   NTO/Enf. Notice Sent   04/03/2025   Alvanley Gardens

I typed the response on the challenge PCN form and attached the clinic letter mentioning the diagnosis of my painful hip condition. I also mentioned the fact that the CEO agreed to type comments on his system so that the adjudicator will be aware of this fact. But despite all this they sent this notice of rejection which is frustrating. I have parked there so many times without any breahc in timeline. But I was genuinely struggling that day and returned at the time when the CEO was actually issuing the PCN. Since it was already issued he said he could not undo it.

Dear all

I need your help with parking contravention that happened with the vehicle on 4th March at 11 AM.
I paid thorugh the ring go app and the max stay was 2 hours that expired at 10:56.
The 10 minutes extra time was until 11:06 AM. I was walking back from nearby mall and I was limping back due to my newly diagnosed hip condition and unexpectedly fell on the way.
I realised I am going to be few minutes late as I had to rest up. It is a very painful condition and the fall made things worse.
I managed to limp and get there by 11 06 and saw that somebody was issuing a ticket.
I went to the person and told him the situation.
He saw me that I am limping with my crutches and still issued the ticket in front of me and as you can see the time on ticket was 11:08 (ten minute time expired at 11:06).

He told me he will write in the notes about my circumstance but the notice says the CEO has not written anything to suggest exemption.

I have proof of MRI report and clinic letter that advised me to use crutches.
I was already struggling with my clinical condition and I had parked there several times and never exceeded the time but this was unusual circumstance for me.
When i wrote to them explaining this I got notice of rejection on 27th may and I have 28 days to reply.

THe link of the notice is here




the location link is this: https://maps.app.goo.gl/UK6pbYvMMLhP8dKR7

Have only few days left to challenge this. Please help.