Free Traffic Legal Advice

Thanks, I’ve paid the amount to avoid any further enforcement action, and I still plan to submit the OOT.
The Notice of Enforcement arrived by post at my current address, correctly addressed to me. It wasn’t redirected, so I believe the enforcement agency may have done a trace.

I had contacted West Berkshire by email shortly after the PCN was issued, stating my intention to appeal and that I would wait for the formal Notice to Owner. At the time, my driver’s licence address with the DVLA had been updated, but I hadn’t realised the V5C logbook needed to be updated separately. As a result, their notices were sent to the previous address.

Appreciate the guidance so far.

Ah ha . I see I was working with the form for london. I have the right one now and I’ll submit when the time comes . First stop , west Berkshire council to get dates .

Thanks for the follow-up. Unfortunately, I’m not able to provide the actual Order for Recovery. As mentioned earlier, it, along with the NTO and Charge Certificate, was sent to a previous rental address listed on the V5C logbook at the time.

I only became aware of the seriousness of the situation on 9 June 2025, when our former letting agent contacted me to say that several letters had arrived at our old address. I then reached out to West Berkshire Council, who confirmed that the Order for Recovery had been issued, along with earlier notices, and that my only option now was to apply to the Traffic Enforcement Centre using a late witness statement (PE2/TE9).

I’ve asked both the agent and the council for a copy of the letter(s), but I haven't had any luck so far. I don’t have the exact date the Order for Recovery was issued, only confirmation of its existence and that I am now out of time.

If anyone knows of a formal way to obtain the exact date, I’d appreciate it. In the meantime, I’m submitting PE2/TE9 based on the information I have and the date I became aware of the issue.

Thank you again for the guidance so far, but this is why the situation is so challenging. I do not have the information to take action.

I completely understand and agree, so I want to prepare the best I can. Thank you for your assistance.

So:
You immigrated when;
Your rental property dates;
Your V5C dates;

• Immigration was two years ago (August, so 2023) / I am only referring to this as the UK is new to us, hence updated DVLA, not VC5.
• Took occupancy from 2nd August 2024
• VC5 Dates (Perhaps a month or so ago), I am looking for the exact date to confirm but lets go with that for now. will find exact date for the application
• Lost my son at the end of October 2024
• PCN only issues in November 17th (when the parking offence happened)

I hope that helps.

Hi everyone,

I would appreciate some feedback on a PE2 and TE9 application I’m preparing for the Traffic Enforcement Centre (TEC), based on my situation. I want to make sure I am presenting things correctly.

Background:

I received a Penalty Charge Notice (PCN) from West Berkshire Council in late 2024 and appealed it by email on 5 December 2024, stating I would wait for the Notice to Owner (NTO) to contest it further. I never received the NTO, Charge Certificate, or Order for Recovery at my address. I only became aware of the seriousness of the situation on 9 June 2025.

I corresponded initially and followed the process correctly, but no further documents arrived.

Circumstances:

During this period, I was dealing with the bereavement of our three-month-old son, who passed away in late October 2024. Naturally, this was a very challenging time and affected my ability to stay on top of administrative matters.

In addition, we had to move rental properties because our landlord sold the previous property, meaning we were already at our second address since relocating to the UK from South Africa. Although I updated my UK driver’s licence address with the DVLA early on, I was unaware that updating the vehicle’s V5C (logbook) was a separate process. Due to this oversight, the council correspondence may have been sent to a previous rental address.

As soon as I became aware of the situation, I prepared the TE9 and PE2 forms and am now seeking advice before submitting them.


Grounds:

I am filing the witness statement (TE9) on the basis that I did not receive the Notice to Owner (NTO). In the PE2, I explain that the missed correspondence was due to a combination of circumstances: An administrative oversight (we updated our driver’s licence address but didn’t realise the V5C logbook needed a separate update), and personal circumstances (bereavement and a house move).

These factors contributed to both not receiving the council's notices and the delay in discovering the situation.

Questions:

Does this explanation sound reasonable and likely to be accepted by TEC?
Is there anything I should add or reword to strengthen the application without over-complicating it?
Any thoughts or advice would be really appreciated

Thank you in advance.