Free Traffic Legal Advice

We have submitted that all now, as this was our first time it was quite frustrating with getting a Gov Gateway ID etc but all done.

What can we expect now do you think with your knowledge.

Many thanks again for all the help.

Hi

The Claim Form has arrived and now we are worried as we truly dont understand the form or process now as we have never been here before hope you can help explain this to us.

Very much appreciated 👏

They emailed again.  Hope you can help.

Dear XXXXX,

We write in response to your correspondence received in our office.

We confirm that despite your latest correspondence, our position remains as previously advised. As such, should our client instruct us to proceed with further legal action, we reserve the right to do so without any further reference to you.

It is our position that the Letter of Claim ("LOC") is compliant with the Pre-Action Protocol for Debt Claims. The LOC provides adequate information for you to identify the debt that our Client is seeking to recover.

However, as per your request, please find attached the evidence DCB Legal hold pertaining to the matter. As previously advised, if there are any documents that you have requested, but that are not attached, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute.

The terms and conditions on the signs stated 3 hours maximum stay permitted, or otherwise a Parking Charge would be issued. The vehicle was recorded on the land for 3 hours and 12 minutes, as is demonstrated in the timestamped photographic evidence attached. The Parking Charge was issued correctly.

As you failed to make payment within the time frame specified within our previous correspondence, a Claim has now been submitted against you.

You are now required to make payment of the full Claim balance of £247.59 or address the Court documentation accordingly, that you will receive in due course. Failure to do so, within the time frame specified by Court will result in Judgment being issued against you in default.

Payment can be made via bank transfer to our designated client account: -

Account Name: DCB Legal Ltd Client Account
Sort Code: 20-24-09
Account Number: 60964441
You must quote the correct case reference (XXXXXXXXXX) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.

Kind Regards,

 

Emily Maloney

Litigation Support Associate

DCB Legal Ltd

 

Tel: 0203 434 0433 | DX 23457 Runcorn

We have had another email after sending the one above which was edited with the Information needed.

Here is the emael response from them:

We write in response to your recent correspondence in response to our Letter of Claim (LOC) and will now respond as follows.
It is our position that the Letter of Claim (“LOC”) is compliant with the Pre-Action Protocol for Debt Claims (“the Protocol”). The LOC provides adequate information for you to identify the debt that our Client is seeking to recover. We would respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.
For the avoidance of doubt, please note that the timeframe in which to appeal the Parking Charge has expired. You were given the opportunity to lodge an appeal when the initial Notice was issued to you. Given that the case has been escalated to this firm for recovery action, the time to appeal has now elapsed and payment of the Parking Charge(s) is now required.
The amount owed is a genuine pre-estimate of the losses incurred in managing the parking location to ensure compliance with the clearly displayed terms and conditions. Further, in accordance with the British Parking Association (BPA)/International Parking Community (IPC) Code of Practice, where the Parking Charge becomes overdue and before Court proceedings have commenced, a reasonable sum may be added for the debt recovery fees. The correct recovery fees have been added and will not be removed, for completeness we would advise that the fee is not inclusive of any VAT, as it does not pertain to a supply of goods/services between you and our Client.
To clarify, when parking on private land, the contractual terms of the site are set out on the signs. You are thus entering into a contract (by way of conduct) and agreeing to the terms by parking and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract.
Attached are copies of evidence pertaining to the matter, however, if there are any documents that you have requested, but that are not attached, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute. We respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.
You now have 30 days from the date of this email/letter to make payment of the amount as per our Letter of Claim. Failure to make payment will result in a Claim being issued against you without any further reference.
Payment can be made via bank transfer to our designated client account: -
• Account Name: DCB Legal Ltd Client Account
• Sort Code: 20-24-09
• Account Number: 60964441
You must quote the correct case reference (XXXXXXXXXHVP) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.
We would ask that you kindly furnish us with your most up to date telephone number and email address, this can be emailed to us at info@dcblegal.co.uk.
Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.
Please note that in the absence of payment in the next 30 days, our position remains as previously advised. As such, should our client instruct us to proceed with further legal action, we reserve the right to do so without any further reference to you.
If you are at all unsure of your legal position, we recommend that you seek your own independent legal advice

We have had a response.

Your help and advice once again would be very grateful 🙏

Dear xxxxxx

We write in response to your recent correspondence in response to our Letter of Claim (LOC) and will now respond as follows.

Location: Airport Retail Park CV3 4RP,  Date of Contravention: XX/XX/2025, Parking Charge Ref Number: xxxxxxxxx
It is our position that the Letter of Claim (“LOC”) is compliant with the Pre-Action Protocol for Debt Claims (“the Protocol”). The LOC provides adequate information for you to identify the debt that our Client is seeking to recover. We would respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.

For the avoidance of doubt, please note that the timeframe in which to appeal the Parking Charge has expired. You were given the opportunity to lodge an appeal when the initial Notice was issued to you. Given that the case has been escalated to this firm for recovery action, the time to appeal has now elapsed and payment of the Parking Charge(s) is now required.

The amount owed is a genuine pre-estimate of the losses incurred in managing the parking location to ensure compliance with the clearly displayed terms and conditions. Further, in accordance with the British Parking Association (BPA)/International Parking Community (IPC) Code of Practice, where the Parking Charge becomes overdue and before Court proceedings have commenced, a reasonable sum may be added for the debt recovery fees. The correct recovery fees have been added and will not be removed, for completeness we would advise that the fee is not inclusive of any VAT, as it does not pertain to a supply of goods/services between you and our Client.

To clarify, when parking on private land, the contractual terms of the site are set out on the signs. You are thus entering into a contract (by way of conduct) and agreeing to the terms by parking and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract.

Attached are copies of evidence pertaining to the matter, however, if there are any documents that you have requested, but that are not attached, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute. We respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.

You now have 30 days from the date of this email to make payment of the amount as per our Letter of Claim. Failure to make payment will result in a Claim being issued against you without any further reference.

Payment can be made via bank transfer to our designated client account: -

Account Name: DCB Legal Ltd Client Account
Sort Code: 20-24-09
Account Number: 60964441
You must quote the correct case reference (XXXXXXXXHVP) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.

Please note that in the absence of payment in the next 30 days, our position remains as previously advised. As such, should our client instruct us to proceed with further legal action, we reserve the right to do so without any further reference to you.

If you are at all unsure of your legal position, we recommend that you seek your own independent legal advice

Sofia Marth
Administration Associate
DCB Legal Ltd

Hi Again

We have now received a lovely letter from the DCBL teams which now states "LOC"

I hope you can guide us on the next steps of action required by us.

I can't see any way of contacting them as this has been a letter in post all the time, So do we if we have to reply is it by post.

I can't seem to be able to add a photo anymore of the letter.

Thank you again

Craig

Hi all

Hope you can help again

This has now been received, What would our next step or response be

Thank you