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Messages - thewholeone

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Hello all,

My friend advised me to post on this forum to seek advice regarding a recent PCN I received.

I, the registered keeper, recently received a Parking Charge Notice (PCN) from Horizon Parking Ltd for exceeding the maximum stay at a Tesco car park by 42 minutes.

The overstay occurred due to unforeseen circumstances involving a newborn baby — the driver needed additional time to settle and feed them before we could safely leave.

The driver was a legitimate Tesco customer during this visit and can provide receipts if needed. Given the circumstances and the relatively short overstay, I’m wondering:

Does the driver have reasonable grounds to appeal the PCN based on mitigation?
Should the driver first approach Tesco directly to request cancellation, or appeal to Horizon with evidence?
Has anyone dealt with Horizon Parking on similar terms with success?

Any guidance would be greatly appreciated, especially from those familiar with private parking enforcement and relevant legal considerations under BPA/IPC codes.


1st page: https://ibb.co/Wpywys83

Front of PCN: https://ibb.co/Dgz7ypB2

Back of PCN: https://ibb.co/wNNsNXt6


Thank you.

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