Hi, a total newbie, have been reading similar posts to this for the last few hours but seem to have got more confused, so would really appreciate some help.
The driver received a PCN for £100 (£60 if paid by 24th May) from UK Parking Administration Ltd (UKPA), member of BPA; for overstaying in the Seymour Grove RP car park, Tennis St. Old Trafford, on 29th Apr 2025. Arrival time on the photos is showing as 01:40 PM, Departure 03:31 PM, images below.
https://imgur.com/a/5JZukzMThe driver is a blue badge holder with mobility issues who rarely goes shopping any more as walking for long periods is an issue for them but did so on this occasion as their spouse due to work hadn’t been able to go for a while either. The driver’s pace is slow and without realising they must have overstayed what we guess is a 90 min parking period by apprx 20 mins. While in the car park (though not sure if this is relevant) the driver had also displayed the blue badge in the car but as normal removed it before starting the journey back.
Listed below are what we believe some of the relevant points, we would like advice on whether they can form the basis of an appeal.
1.Our understanding, from everything we've have read on the web so far is that under the Equality Act 2010 Blue Badge holders should be treated with understanding and shouldn’t be discriminated against. The driver is also able to provide photographic proof of their blue badge.
2. The driver was a genuine shopper and not someone who used the car park to attend any kind of an event in the vicinity, They have receipt of one of the stores they shopped at but can also provide screenshots of online banking payments to both the stores visited that day.
3. They believe the £100 fine is disproportionate to the 20 odd minute overstay, which included the time it took to initially drive in, find a parking space to park, and on the way back to make it out, a little slowly as the car next to them had parked quite awkwardly.
Some people have suggested contacting the owners of the car park to see if they can cancel the ticket but we are unsure who that is or how to contact them.
The driver as yet has not communicated with UKPA at all and would appreciate any advice received? Many thanks in advance.
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. I'll use the points I made in my initial message.
Other then Tech support there are no other contact details on the page either where I can write back for the POPLA code, any advice? Many thanks