Hi again:) So as I said before, I did send an email with your suggested template. Today I received that response and some attached photos.I will post all photos they sent me too. This is they email:Dear Ewa Grzebinoga,
We write in response to your correspondence received in our office on 15th May 2025.
It is our position that the Letter of Claim (LOC) is compliant with the Pre-Action Protocol for Debt Claims (the Protocol). The LOC provides adequate information for you to identify the debt that our Client is seeking to recover. We respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.
As per your request, please find attached the evidence we hold concerning the Parking Charge issued on 18th February 2024. If there are any documents that you have requested, but that are not enclosed with this email, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute.
The sum added is a contribution to the actual costs incurred by our Client as a result of your non-payment. Our Client’s employees have spent time and material attempting to recover the debt. This is not our Client’s usual business and the resources could have been better spent in other areas of the business. Had you of paid as per the Contract, there would have been no need for recovery action so the amount due would not have increased.
Please note, the HMRC ‘VAT Supply and Consideration manual’ (VATSC06140), which was last updated on 02 September 2020, confirmed that Parking Charges fall out of the scope of VAT.
You now have 30 days from the date of this email to make payment of the outstanding balance of £170.00. Failure to make payment will result in a Claim being issued against you without any further reference.
Payment can be made via bank transfer to our designated client account: -
Account Name: DCB Legal Ltd Client Account
Sort Code: 20-24-09
Account Number: 60964441
You must quote the correct case reference (120673.102219D) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.
Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at
https://dcblegal.co.uk/response/pay-online/.
Kind Regards,
Emily Maloney
DCB Legal Ltd
Would you help me with the next step, please? Any advice I can follow?
I'm still unsure if the driver purchased a ticket. The notice letters which attached were sent to the wrong address (previous address- the driverer holds from 2020 driver's licence with the current address).
Thank you in advance.
[ Guests cannot view attachments ]