Free Traffic Legal Advice

Before you send that - the letter from BW Legal refers to some information they claim is attached - was anything attached? If so, what?

Use the old name (the one on the LoC) — because BW Legal will only deal with the person named in their records or someone with formal authority.

BUT — include both:

• A Letter of Authority from the Keeper (signed in their current, correct name)
• A short statement enclosing the deed poll and requesting that BW Legal update their records accordingly

This keeps it legally correct, doesn’t create confusion at this stage, and ensures that the court claim (when it comes) is issued in the Keeper’s correct name.

Here is the slightly altered response to the LoC:

Quote

[Parents Name]
[Address]
[Date]

BW Legal
Enterprise House
Apex View
Leeds
LS11 9BH

By email to: enquiries@bwlegal.co.uk

Dear Sirs,

Re: Letter of Claim dated 14 April 2025

Client: UK Car Park Management Ltd
PCN Ref: [Insert Reference]
Registered Keeper: [Old Name on PCN]

I write on behalf of the Registered Keeper in relation to your Letter of Claim dated 14 April 2025. Please find attached a signed Letter of Authority confirming I am authorised to act in this matter.

I confirm that the correct address for service is:

[Insert Current Postal Address]

Please update your records and erase any outdated addresses in accordance with data protection legislation.

The alleged debt is fully disputed and any claim will be robustly defended. The sum claimed has been grossly inflated and appears to include a disproportionate and unjustified amount, which the Government has described as “extorting money from motorists.”

In accordance with the Pre-Action Protocol for Debt Claims, I request the following information and documentation:

1. Does the additional £70 represent a “Debt Recovery” fee? If so, is it inclusive of VAT? If it is, why is the alleged debtor being asked to bear your client’s VAT liability?

2. Is the principal PCN sum claimed as a contractual charge (consideration), or as damages for breach of contract?

3. A copy of the original Parking Charge Notice;

4. Copies of all photographic evidence relied upon, particularly those purporting to show no permit was displayed;

5. A clear image of the signage showing the full terms and conditions in force at the location on the date in question;

6. Evidence that the signage was visible from the specific bay where the vehicle was parked;

7. A full, unredacted copy of your client’s contract with the landowner or lawful occupier confirming their authority to issue and enforce PCNs at the site;

8. Evidence that any leaseholder or freeholder of the bay in question permitted your client to enforce terms or issue charges.

I also wish to advise you that the Registered Keeper has since changed their legal name. A copy of the deed poll is enclosed for your records. Please ensure your records reflect this, and that any proceedings are brought against the correct legal name of the individual concerned.

Should your client proceed with a claim without supplying the requested documents, this will be brought to the attention of the court and will be cited in any application for costs under the CPR for unreasonable conduct.

Yours faithfully,

[Parents Name]
(On behalf of the Registered Keeper)

@Loolaa22, you need to take a step back and calm down. There is nothing to actually be worried about. Your son has not received a fine or a penalty. All they have received is a speculative invoice from an unregulated private parking company for an alleged breach of contract by the driver.

Has your son received an actual Letter of Claim (LoC) from the incompetents at Gladstones, yet? I'm assuming he has and if so, you need to show us that letter.

Can your son or someone provide a clear readable picture of the sign with the terms and conditions that formed the contract?

What is that response you have shown us from the "Housing Officer"?

Can your son get his friend whose flat he was visiting to provide a copy of their lease? It is important to know exactly what the lease says about parking.

This will be very easily defended once the claim is issued. You must show us the N1SDT Claim Form when it arrives. Redact your son's personal details and the claim number and the MCOL password. However, you must leave ALL dates and times visible.