Free Traffic Legal Advice

Hi, I’m looking for some advice about my dad’s driving license situation. He came to the UK and during his first year drove on his Indian license, during which he unfortunately received 9 points. Then in November 2024, while driving on his UK provisional license, he got another speeding ticket (3 points), which would take him to 12 points and potentially trigger a totting-up ban. We paid the £100 fine online and sent his license details by post as requested.

A few months later, we got a letter saying the documents weren’t clear and asking us to resend them with a photocopy, which we did using next-day tracked delivery. Since then, we’d been waiting for the court letter regarding the totting up. But last week we got an email saying the £100 fine had been refunded. When I contacted them, they said a court letter would follow because they claim we didn’t provide the license details.

We’ve now found the posting receipt, and the tracking shows it was posted around 17th March but marked as delayed, with the last update on 8th April. We’re now unsure what to do—we’ve done everything we could to comply and have proof we sent it, but it looks like the post was delayed.

We also don’t fully understand how the totting-up process works, especially since my dad is on a provisional license. From what we’ve read, if a driver gets 12 points within 3 years, they face a minimum 6-month disqualification unless they can prove exceptional hardship. We contacted a local solicitor, and they said there would be a duty solicitor at court, but we don’t know what to expect or how best to prepare. Any advice on how to handle this and whether we should get our own solicitor would be greatly appreciated.