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Messages - Coolmoon

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Civil penalty charge notices (Councils, TFL and so on) / Re: Bailiff stages - Islington council/Enterprise Car rental
« on: May 07, 2025, 07:02:22 pm »
Just to add that Islington council replied to my request for information about delayed charges.

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Civil penalty charge notices (Councils, TFL and so on) / Re: Bailiff stages - Islington council/Enterprise Car rental
« on: April 29, 2025, 04:08:22 pm »
Islington. The contraventions happened on 31/08/24 and I received a notification 11/02/25.

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Civil penalty charge notices (Councils, TFL and so on) / Re: Bailiff stages - Islington council/Enterprise Car rental
« on: April 29, 2025, 11:00:40 am »
Yes it seems Enterprise are passing on the fine they received in February from Islington council. I have been in touch with them and it appears they sent it out in arrears- due to a backlog.

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Civil penalty charge notices (Councils, TFL and so on) / Re: Bailiff stages - Islington council/Enterprise Car rental
« on: April 29, 2025, 07:47:50 am »
Thank you that is correct. However the query which I was recommended to post here, is whether Islington council is authorised to issue tickets 5 months after they occurred.

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Civil penalty charge notices (Councils, TFL and so on) / Bailiff stages - Islington council/Enterprise Car rental
« on: April 28, 2025, 08:52:17 pm »
I have been a loyal Enterprise Plus account holder for many years and I have rented many cars over those years.

I received a BW legal to my email address asking for £200. I could not understand what this amount was for as I have had no communication from Enterprise Plus in months, and have not rented a car since November. I eventually found a citation email in junk emails. This was sent on 11.02.2025 and is the first and only notification I have had from Enterprise regarding two parking fines from August 31st 2024.
I verified these fines on the Islington council website and they were paid for by Enterprise.
Is this normal for a council to be able to send out traffic citations 5 months after they occurred.?

I would also like to point out that renting cars from Enterprise is a significant treat for me and my two kids, we do not have access to a car apart from through their rental service. We live on a tight budget and are recipients of Universal Credit, and I sent Enterprise a copy of my last payments as proof.
Lastly I have just had all my data erased from Enterprise’s system after I closed down my Enterprise Car Club account, and have lost all my loyalty points, which would have equalled a days rental. After all this I am now reconsidering if I will sign up for a new account with Enterprise.
I am really upset with all this, and having to deal with the legal letters from BW Legal , and after such a long time is very stressful.

Just to reiterate that the contraventions happened on the 31/08/24, and I only received one email on the 11th of February this year and then I started to receive the BW Legal letters regarding the fines. This continues to be a significant source of stress as I have financial difficulties.

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