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Messages - chris2209

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Civil penalty charge notices (Councils, TFL and so on) / Re: Lewisham, 12s - parked without a valid virtual permit, Lewisham Park/Chiddingstone House
« on: July 25, 2025, 04:43:47 pm »
So at tribunal give the original context, the evidence that genuine attempts at payment were made, the topic of the additionally issued PCN, and the lack of clarity in the most recently supplied documents?

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Civil penalty charge notices (Councils, TFL and so on) / Re: Lewisham, 12s - parked without a valid virtual permit, Lewisham Park/Chiddingstone House
« on: July 25, 2025, 04:28:25 pm »
Hi, my rep was as below, and as confirmed receipt by Lewisham:

PENALTY CHARGE NOTICE ZY12707172

REGISTRATION NUMBER LX66UOJ

DATE OF CONTRAVENTION Tue , 22 Apr 2025 11:17

CURRENT AMOUNT OUTSTANDING £160.00


Dear Sir or Madam,

Online challenge for ZY12707172

On the grounds of:
The PCN exceeded the amount applicable

Further explanation :
I am requesting that PCN ZY12707172 is cancelled, on the basis that the penalty has exceed the amount
applicable in the circumstances of the case.

CEO L601 issued a different and separate PCN (ZY12707161) at 11:13, as documented in the Notice To Owner
received for that PCN.

Notable there was no evidence left for this PCN on the vehicle at the time, as is shown in
the photos taken for PCN ZY12707172.

The PCN in question (ZY12707172) has a first seen time of 11:07. It therefore follows this PCN (ZY12707172) is
unlawful because a PCN (ZY12707161) had already been served at 11.13.

The CEO cannot start observations for
PCN ZY12707172 (11:07), then issue a different PCN (ZY12707161) at 11:13, before then issuing the PCN
ZY12707172 at 11:17.

I attach copies of the Notice To Owners issues for these PCNs, with the times of issue. Again, there was no
evidence provided for the PCN first issued (ZY12707161), either on the vehicle, or digitally when viewing the
PCN

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Civil penalty charge notices (Councils, TFL and so on) / Re: Lewisham, 12s - parked without a valid virtual permit, Lewisham Park/Chiddingstone House
« on: July 25, 2025, 03:11:27 pm »
Hi All,

Mixed results here.

The additionally issued PCN has been cancelled, citing a "processing error":
https://drive.google.com/file/d/1iwON7FOTut7S54Q1mPtqYsVU99NiTUtb/view?usp=sharing

The "original" PCN has been upheld, and they've just repeated the original convention:
https://drive.google.com/file/d/1C2G_XDV2jNs8WBf_mytZBrgoys0OkD44/view?usp=sharing
https://drive.google.com/file/d/1UReVQdNxkFsfALO2-Vo_dPPnpbmHYVi1/view?usp=sharing

Do you think it is worth going to the adjudicator, or has this become a lost cause? Frustratingly they don't actually say what the penalty charge now is, and they've left a highlighted placeholder for what it will increase to...

Thanks in advance.

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Civil penalty charge notices (Councils, TFL and so on) / Re: Lewisham, 12s - parked without a valid virtual permit, Lewisham Park/Chiddingstone House
« on: June 04, 2025, 04:34:36 pm »
Yep dated 26th May so plenty of time. Thanks for your help.

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Civil penalty charge notices (Councils, TFL and so on) / Re: Lewisham, 12s - parked without a valid virtual permit, Lewisham Park/Chiddingstone House
« on: June 04, 2025, 11:21:08 am »
Hi,

Just wondered if you'd been able to consider the response to the original PCN?

Thanks!

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Civil penalty charge notices (Councils, TFL and so on) / Re: Lewisham, 12s - parked without a valid virtual permit, Lewisham Park/Chiddingstone House
« on: May 29, 2025, 06:32:25 pm »
Thanks stamfordman, would appreciate your help with response when you can.

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Civil penalty charge notices (Councils, TFL and so on) / Re: Lewisham, 12s - parked without a valid virtual permit, Lewisham Park/Chiddingstone House
« on: May 28, 2025, 02:23:49 pm »
Hi,

I have now received the Notice to Owner for the PCN, as expected. However I have also been sent a second Notice to Owner for a different PCN, seemingly for the same alleged infraction.

I only received one actual ticket on the car (PCN ZY12707172), there was no ticket for this new PCN ZY12707161. The alleged time for the new PCN is 11:03 - 11:13, which is from the exact moment I arrived in the parking space, I took the image of the parking signage at 11:04 so not sure how this can be issued? Can they issue two PCN's simultaneously?

Please advise on how to appeal the original PCN, do I supply the same evidence as before or does this require anything additional?

Please also advise on how to handle the new Notice to Owner, given I was never issued the PCN in the first place, but obviously Lewisham believe that I was...

Thanks!

Notice to Owner for the originally issued PCN - https://drive.google.com/file/d/1UviSa6-QtNws86NSyEs2dls2BtyDl10p/view?usp=drive_link

Notice to Owner for the new PCN - https://drive.google.com/file/d/16akIWMyNYwjSYnGP6BuNi5GJnuIfdJgk/view?usp=drive_link

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Civil penalty charge notices (Councils, TFL and so on) / Re: Lewisham, 12s - parked without a valid virtual permit, Lewisham Park/Chiddingstone House
« on: April 29, 2025, 02:53:02 pm »
Thanks for the response. So the process from here would be to not pay, wait for the Notice to Owner letter that they say they'll send? That will give me the chance to contest further? Thanks!

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Civil penalty charge notices (Councils, TFL and so on) / Re: Lewisham, 12s - parked without a valid virtual permit, Lewisham Park/Chiddingstone House
« on: April 29, 2025, 01:40:21 pm »
Hi,

Had a response from Lewisham on this, they find no grounds for cancellation, their response attached.

Whilst they accept the timeline given, and efforts made, their view is that no permit was in place whilst the CEO observed the vehicle (which I pointed out...).

It's frustrating that they say "Please be advised parking time must be sought immediately after parking", which I feel is exactly what I did. I accept I left the vehicle during this time, but they have given no appreciation to the context.

Is it worth pursuing this any further? If they are very unlikely not to change their minds I'd rather not risk the increase to £160.

Thanks!

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Civil penalty charge notices (Councils, TFL and so on) / Re: Lewisham, 12s - parked without a valid virtual permit, Lewisham Park/Chiddingstone House
« on: April 23, 2025, 05:48:33 pm »
Thanks - a slightly softer approach below. What do you think? 

I am writing to request cancellation of PCN (XXXX) on the basis that time must be allowed to make payment for the required virtual permit. For context, I was parking in the given the location for an urgent hospital appointment for my heavily pregnant partner. Whilst we weren’t with the vehicle whilst making payment for the virtual permit, as it would have been unsafe for my partner to proceed to the hospital alone, we made every effort to do so in a timely manner, and it was duly delivered (no pun intended…) according to the timeline below.

- 11:04 - Arrived at parking location - see attachment 1 - “Parking Signage”
- 11:08 to 11:09 - 3 failed attempts to pay using the Pay by Phone app. 3 different payment methods attempted - see attachments 2, 3 and 4 - “App Payment Attempt 1-3”
- 11:09 to 11:15 - Failed attempt to pay over the phone to the Pay by Phone 0800 number. Pay by Phone system disconnected after 6 minutes - see attachment 5 - “Phone Payment Record”
- 11:19 - Successful payment made on Pay by Phone website - see attachment 6 - “Parking Receipt”

We feel we made all reasonable efforts available to secure the virtual permit, as quickly as possible, whilst maintaining the safety of those present. We accept that the period of observation for the PCN (11:07-11:17) falls within the timeline above, however we would hope that reasonable time to pay would be afforded, especially given the context.

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Civil penalty charge notices (Councils, TFL and so on) / Re: Lewisham, 12s - parked without a valid virtual permit, Lewisham Park/Chiddingstone House
« on: April 23, 2025, 04:09:10 pm »
That is a very good, and very true, point!

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Civil penalty charge notices (Councils, TFL and so on) / Re: Lewisham, 12s - parked without a valid virtual permit, Lewisham Park/Chiddingstone House
« on: April 23, 2025, 03:26:23 pm »
Thanks for the advice, much appreciated.

Current draft response, for feedback:

I am writing to request cancellation of PCN (XXXX) on the basis that time must be allowed to make payment for the required virtual permit.

The timeline of events relating to the PCN was as follows. Evidence of each stage is supplied, with timestamps.

- 11:04 - Arrived at parking location - see attachment 1 - “Parking Signage”
- 11:08 to 11:09 - 3 failed attempts to pay using the Pay by Phone app. 3 different payment methods attempted - see attachments 2, 3 and 4 - “App Payment Attempt 1-3”
- 11:09 to 11:15 - Failed attempt to pay over the phone to the Pay by Phone 0800 number. Pay by Phone system disconnected after 6 minutes - see attachment 5 - “Phone Payment Record”
- 11:19 - Successful payment made on Pay by Phone website - see attachment 6 - “Parking Receipt”

It is accepted by adjudicators that time must be allowed for payment to be made for parking. In this instance, that time period was longer than normal, however this was due to errors with the Pay by Phone systems, and not through any fault of mine. The evidence provided demonstrates that for the period of observation for the PCN (11:07-11:17), I was making all reasonable efforts possible to pay for parking, and in fact did so at the earliest opportunity.

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Civil penalty charge notices (Councils, TFL and so on) / Lewisham, 12s - parked without a valid virtual permit, Lewisham Park/Chiddingstone House
« on: April 23, 2025, 11:12:53 am »
Hi,

Thanks in advanced for any advice!

I was visiting Lewisham Hospital yesterday for our 36 week scan (all good thankfully!), I parked on Lewisham Park in a bay that requires a permit, or payment via PayByPhone (see signage in image). We were running late so needed to head to the hospital whilst I processed the payment. 3 failed attempts at payment (with three different cards) through the PayByPhone app, 1 failed attempt by phone where their system just hung up on me, and finally successful payment on the web, meant that between arriving at 11:04 (timestamp from image of signage), it was only at 11:19 that a permit was paid for. Of course, during that time, the car was observed (11:07-11:17) and a PCN issued.

- Arrived 11:04 - timestamp on image of signage (https://drive.google.com/file/d/1HRl_NZ7tKzWhLcLezJtNXP3AiYPZUwP6/view?usp=drive_link)

- 11:08 - 11:09 - 3 failed attempted at payment through app - timestamp of screenshots (https://drive.google.com/file/d/1eZK8vHjuTWzy4QCxTTS4LMgif4DwvUKq/view?usp=drive_link, https://drive.google.com/file/d/1j-wPaEOxnjduxagGJ3GVCBSEKtFA0Rpz/view?usp=drive_link, https://drive.google.com/file/d/1AGzUCJ4pEoKVn1F_tS0JuDl7lkypDXYU/view?usp=drive_link)

- 11:09 - 11:15 - failed attempt to pay by phone - time record of call of PayByPhone (the 0800 number at the bottom) (https://drive.google.com/file/d/1YjI3xKgKLs8ED58aTbCxo0sbZIxAcR5Q/view?usp=drive_link)

- 11:17 - PCN issued (https://drive.google.com/file/d/1NXCO9qIf6lNw0kBuDwNEW__Ng8hgrxAO/view?usp=drive_link)

- 11:19 - successful payment via the PayByPhone website - receipt (https://drive.google.com/file/d/1HeYegsOy8jrVa_CF1kCyfuvg-gv5kAFQ/view?usp=drive_link)

I accept that during the time of observation, I didn't have a valid permit, however my argument is that for all of that time, I was making reasonable efforts to pay for the parking, and have evidence to that effect.

Any chance this stands up to appeal, or just accept and move on?

Thanks!

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