3. Messages

Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Messages - Tapatrick

Pages: [1]
1
Civil penalty charge notices (Councils, TFL and so on) / Re: TFL CC - EV exempt, but started charging when added car to the Autopay site
« on: April 22, 2025, 03:08:37 pm »
Quote from: WTFL on March 29, 2025, 10:07:20 am
Hi there, it is not a PCN, but this happened to me:

I have an EV which is exempt from paying Congestion Charge in London and for the past 6 months I am driving it inside CC zone and I never received a single charge for it.

On 7th of April TFL is opening a new tunnel, the Silvertown tunnel, and it is  going to be paid along with the Blackwall tunnel also, so TFL started advertising all across London, that the easiest way to pay for those tunnel charges is to register your car to TFL AutoPay site - i did that, i added my EV there 3 weeks ago.

To my surprise, my bank notified me that £120 will be taken out from TFL by a direct debit, when i checked my TFL AutoPay account, i had charges for CC for every single day that I was in it, which is ridiculous to me.

Now the total charges are £180 and I removed the car from the AutoPay account.

So I am registering my car to pay for tunnels and at the end I am being charged for Congestion Charge while i should be exempt - how is this even legal, I cannot stand those thiefs...

Anyone in similar situation or advice what to do now?

Thank you so much

Hi, When you withdrew/cancelled were you able to get refund for false charges? Thinking to do the same... as it was much easier before signing up

2
Civil penalty charge notices (Councils, TFL and so on) / Re: TFL CC - EV exempt, but started charging when added car to the Autopay site
« on: April 22, 2025, 03:06:44 pm »
Same thing happened to me. Been driving with an EV for years no charges for driving in congestion zone. Thought I'd sign up to make it easier to pay for the new tunnel charges. Started getting charged £15 per day and couldnt resolve online so called them up. Turns out you need to apply for a discount, okay thats good to know (!).
Applied for the discount, loaded docs etc. Still getting charged.
Called up again, usual waiting in phone queues twice, while trying to work.
Turns out it takes 10 days for discount to be processed. = £150!

Wished I had not signed up. What is the advantage?
PS and I'm aware of all the detail on dates for changes, ULEZ and Congestion conditions. My question is why bother signing up when before I had no bother and no charges.
Could have paid the tunnel charges individually and would have been much less trouble until Dec 2025.

Pages: [1]