Free Traffic Legal Advice

Hi, please see the following link to the overall dropbox folder with all the documents (https://www.dropbox.com/scl/fo/twjlcbij6iiqnt9hvlu68/AEu0emhlVh9u6YTim56dUNc?rlkey=whzdtakkzmyulvnglt8ylmzqc&st=jmb141xo&dl=0). Hopefully this now works!

Original PCN and M&S receipt - https://www.dropbox.com/scl/fi/6v723wvdb1viwnhyb5jfo/PCN-M-S-receipt.pdf?rlkey=wuqafb19bqe7gpemyn4mff7od&st=qhsyu5ey&dl=0

Notice to owner - https://www.dropbox.com/scl/fi/pnd46jro8d3nprr6lxfwp/IMG_6051.jpeg?rlkey=osa32ln3v85lw4v1e0yg5t9pn&st=nuffugcb&dl=0

Notice of rejection of representation - https://www.dropbox.com/scl/fi/p7doss1bttsxbumiuy1ow/Notice-of-Rejection-of-Representation.pdf?rlkey=0qmhk8xh3uld3svyq9ti1qskb&st=k3rdoudg&dl=0

Apologies, i am unable to attach pictures of the letter.

“Thank you for writing to us and enclosing supporting evidence.
We have carefully considered what you say but we have decided not to cancel your Penalty Charge Notice (PCN).
You were issued a PCN for not having a Pay & Display ticket that was both valid and clearly displayed. Even if you have a Pay & Display ticket, you have to display it so that a Civil Enforcement Officer (CEO) can see all its details. You were also able to pay to park by phone or online; however, the CEO's handheld computer showed no valid period bought by phone or online.
I note you refer to the 1-hour free parking at the location in question and I must advise that to qualify for the 1-hour free parking, you have to register your parking time on Pay by Phone.
All instructions are explained on the signage in the car park and the responsibility remains with the motorists to ensure they make themselves aware these in order to ensure their vehicle is correctly parked.
If you are unable to register your parking on the application, you also have the option of contacting Pay by Phone via a telephone.
In circumstances when you are unable to validate your arrival time to the car park, alternative parking arrangements must be sought in order to avoid incurring a PCN.
There are no justifiable grounds for a cancellation of this PCN to apply in your case. The council are satisfied that your Notice has been correctly issued and remains enforceable.”

This parking session would be free and legal in their eyes following the sign “when registered on App / pay machine”


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Good morning, just wanted to ask again if there is anyone available to help me with my Representation form?  I am not sure on which grounds I can do it ? I was thinking that I can tick following:
1) The contravention did not accrue
2) There are compelling reasons, why this PCN should be cancelled

I am not sure what to write on the form. I have parked my car, the app was NOT working, tried several times and took screen-shoots. As a resident of this council I am entitle to 1h free parking ( must register parking sessions following the signs ). I completely forgot about pay machines to print free ticket and went to M&S. to shop. This car park is dedicated to MS . Did my shopping and came out to see an enforcement officer taking photo with PCN on my screen. He didn’t listen to me he wasn’t nice. Showed him my phone the app was still not working.

Any tips please ? As I have to send it asap by post.

Thank you


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Thank you again! I  will check my PCN status on council website.

That’s so true thank you. They do have this equipment where they type reg number and are able to see if it’s on the system as parking session completed. The officer showed me that all other cars were registered and only “I had a problem’ Yes mine just didn’t work.

Thank you very much for your quick replay and advice. Will post the outcome.