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Messages - goodgame

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Thank you, Incandescent.

I didn't realise TfL were so strict in enforcing PCNs and rarely accept appeals. Will decide how far I want to push this. I think I may end up paying the £90 and then launch a formal complaint and take it from there. Would really rather not incur any additional monetary costs but the principle of this PCN feels very unfair.

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Hi all,

First time poster here so thanks in advance for the help.

I recently received a PCN despite being signed up to ULEZ's Auto-Pay scheme. I've drafted my appeal below. If this is submitted, what is the likelihood of success? If chances are low, I would almost rather pay the £90 discounted fine vs. trying to appeal, getting rejected and being slapped with a £180 fine.

Grateful for all your expertise on this matter.

APPEAL:
  • I purchased the vehicle in question on 16/03/2025 and drove home through the ULEZ between 10-11pm on this day
  • I then promptly went online on 17/03/2025 to setup payment for this journey
  • I opted for ULEZ’s “Auto-Pay” scheme
  • I opted for Auto-Pay as the scheme clearly states that the system “charges [the account holder] automatically each month”
  • Furthermore, the website also states that account holders receive "protection from receiving Penalty Charge Notices while registered"
  • As I responsibly set up payment within the three days of my journey, it naturally seemed that charges related to this journey would be included in March's bill
  • Critically, there is no notice whatsoever that historic journeys, within any time frame, would not be captured by Auto-Pay
  • I have proof of this and believe ULEZ’s failure to clearly sign-post important T&Cs is negligent
  • In my view, I clearly adhered to ULEZ’s requirements by setting up payment within three days of the journey

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