Show Posts - RnBcavies

Hi long story. So July 2024 van was stolen, later recovered by police taken to their garage, then insurance took to their garage and they write it off. Pay us out. They then sell it to Copart auction. We send the V5 to them as Aviva told us to. They say they never received it. They sold it. End of September we get a letter from DVLA informing us the van is still in my husbands name. We fill form out and b4 we get to send it we get Humber Tag, a speeding fine from Kent police and 6 Ulez fines. We sent an email explaining everything including the crime number. Humber Tag and Kent police accept this. Ulez didn't accept it and we could never speak to a human evert option we chose was always automated. So stupidly we weren't worried how could we be liable? But they sent to Bristow and Sutor ballifs. We have provided them with detailed records from Aviva, Copart and the garage that the insurance company sending it to. Aviva have directly emailed them several times. Copart have offered to take the fines and pass them on to the new owner. None of this was any good they wanted and investigation from the DVLA. They gave me 4 wks but the you have to post everything to DVLA and that takes a week for them to get it and they take 6 wks to investigate. So for 2 wks I've been hassling the DVLA who completed the investigation. Sent us and the enforcement agency the letter agreeing with us. On Monday they sent it to a recovery ballif. He has given us 10 days after been very nasty with us. Thankfully the DVLA letter came the same day. We have sent a photo of the letter although they should have an actual copy as DVLA have sent a copy. Now they are playing stupid games. Office says it's upto the recovery guy now but when we ring him he says its the offices job. These fines are now over 2k. If I owed the money I would pay it but I don't. A debt charity gave me a number for transport of London and I actually spoke to a human who was of no help. Only to tell me its too late I've not done what I should have which I still don't know what that is. I've got paperwork that I've to take to court and get a judge to witness and sign but I don't think any of the 3 options for out of date charges applies. I'm at a loss I don't have anywhere to park our car and I don't want to live fearing ballifs coming. What else can I do please??