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Messages - KG

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Private parking tickets / T4 - Crown Plaza Heathrow
« on: May 21, 2026, 11:26:10 am »
Dear Team, I received a PCN from terminal 4 crown plaza, which is a ridiculous thing done by the hotel company, that no one was aware of being a normal drop off location for their own customers. I challenged it being a hirer of the car & got their standard response. So just want to get expert opinion now how to response further, much appreciated. I will attach all notifications I received from them till now and my initial response too for your assistance.

I managed to create link for the attachments. First letter, my response & their response.

https://ibb.co/NnYC51F6

https://ibb.co/HLvX7rLk

https://ibb.co/YnzjPjK



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Hi Team,

Good news, MET has cancelled the ticket, much appreciated.

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Hi, I have appealed to Popla, lets see what they say. thanks.

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MET has replied this in response 😵‍💫 [ Guests cannot view attachments ] [ Guests cannot view attachments ]

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Hi, nothing came along this notice to hirer (me) the initial PCN letter went to Splend (the renting company) who transferred to me as I'm the main hirer. I informed MET that I was not driving and not obliged to confirm anything else. On that they sent me that latter requesting to confirm driver's details. which as per your suggestion I should ignore and reply along the lines, (as stated in initial letter I'm not obliged to provide any further details as mentioned in prior reply that I was not the driver and you can not hold me responsible. Is that fine?

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That was notice to hirer (me)

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I replied to the PCN that I'm not the driver at the time of incident and I'm not obliged to give you any further details. They replied back asking for name and address of driver. What shall I reply pls?

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