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Civil penalty charge notices (Councils, TFL and so on) / Re: Newcastle City Council - Code 73 - PCN because payment machine wasnt working so paid only on way out - Eldon square
« on: April 21, 2025, 05:30:36 pm »
I received a Notice To Owner. What is my next step?
Thank you

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Civil penalty charge notices (Councils, TFL and so on) / Re: Newcastle City Council - Code 73 - PCN because payment machine wasnt working so paid only on way out - Eldon square
« on: March 23, 2025, 05:55:47 pm »
OK thank you

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Civil penalty charge notices (Councils, TFL and so on) / Re: Newcastle City Council - Code 73 - PCN because payment machine wasnt working so paid only on way out - Eldon square
« on: March 23, 2025, 05:38:12 pm »
What is my next step?

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Civil penalty charge notices (Councils, TFL and so on) / Re: Newcastle City Council - Code 73 - PCN because payment machine wasnt working so paid only on way out - Eldon square
« on: March 23, 2025, 04:44:02 pm »
Quote from: H C Andersen on March 23, 2025, 04:20:29 pm
OP, I'm going to ask this again:

You posted evidence in the form of two receipts issued by the on-site machines which showed failed transactions.

Each of these was for an amount of money which when converted to time through the tariff would have given parking times in excess of the max. permitted.

These amounts are printed clearly on the receipts.

You claim a malfunction with their machines.

If you did not enter £14.02 and 14.09 respectively but the machine read what you entered as these amounts then clearly the machines were at fault.

If you entered these amounts, you were at fault.

These has nothing to do with the council, so don't ask them!

This is about you and the machines.

I did not enter these amounts. So clearly the machines were at fault.
Where does this take me to?

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Civil penalty charge notices (Councils, TFL and so on) / Re: Newcastle City Council - Code 73 - PCN because payment machine wasnt working so paid only on way out - Eldon square
« on: March 23, 2025, 03:38:32 pm »
Hi,

This is the latest I have heard from Newcastle city council. Is there anything I could be doing now?

"Flowbird have had an initial look and couldn’t find anything of note. So likely just to be a communications issue. However, they will keep investigating next week and will let me know if they find anything different"

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Civil penalty charge notices (Councils, TFL and so on) / Re: Newcastle City Council - Code 73 - PCN because payment machine wasnt working so paid only on way out - Eldon square
« on: March 18, 2025, 12:24:35 am »
OK thank you. So i will carry on with the case

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Civil penalty charge notices (Councils, TFL and so on) / Re: Newcastle City Council - Code 73 - PCN because payment machine wasnt working so paid only on way out - Eldon square
« on: March 17, 2025, 11:26:20 pm »
What chance do you think I have of winning the case?

I only have 4 more days to take advantage of paying the discounted rate of the penalty charge.

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Civil penalty charge notices (Councils, TFL and so on) / Re: Newcastle City Council - Code 73 - PCN because payment machine wasnt working so paid only on way out - Eldon square
« on: March 17, 2025, 11:05:54 pm »
What do you mean by notice to owner?

Attached are pictures of the payment machine.
Now that I have gone back, i remember seeing the sign to pay by phone on the machine, but not seeing a pay by phone number to call.

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Civil penalty charge notices (Councils, TFL and so on) / Re: Newcastle City Council - Code 73 - PCN because payment machine wasnt working so paid only on way out - Eldon square
« on: March 17, 2025, 05:31:53 pm »
I'm also very confused why the declined payments are showing on the receipts for more than £0.00.

Please can you help me work the question to the council I do not know the exact terminology to use.

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Civil penalty charge notices (Councils, TFL and so on) / Re: Newcastle City Council - Code 73 - PCN because payment machine wasnt working so paid only on way out - Eldon square
« on: March 17, 2025, 03:14:26 pm »
Quote from: cp8759 on March 13, 2025, 10:54:25 am
I would go back to the council and ask what caused the failed payments to fail.

I would ask your bank the same question.

Below is the reply I got. He is out of office till Wednesday so I hope to get a further update then,

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Civil penalty charge notices (Councils, TFL and so on) / Re: Newcastle City Council - Code 73 - PCN because payment machine wasnt working so paid only on way out - Eldon square
« on: March 13, 2025, 03:36:12 pm »
I chose the option to pay on the way out where they calculate how long I was there for.
As you can see in the screenshot attached, the amount declined was for £0.00  [ Guests cannot view attachments ]

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Civil penalty charge notices (Councils, TFL and so on) / Re: Newcastle City Council - Code 73 - PCN because payment machine wasnt working so paid only on way out - Eldon square
« on: March 13, 2025, 02:21:01 pm »
OK thank understood. I'll get some pictures after the weekend

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Civil penalty charge notices (Councils, TFL and so on) / Re: Newcastle City Council - Code 73 - PCN because payment machine wasnt working so paid only on way out - Eldon square
« on: March 13, 2025, 01:28:19 pm »

Informal reps have already been made, and there's an informal rejection on the opening post extending the discount to 21 March, so they can't serve the NTO before then. If they do, then it's an open and shut appeal on the penalty exceeds ground.
[/quote]

From what I understand do I have until 21st March?

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Civil penalty charge notices (Councils, TFL and so on) / Re: Newcastle City Council - Code 73 - PCN because payment machine wasnt working so paid only on way out - Eldon square
« on: March 13, 2025, 01:26:12 pm »
Quote from: cp8759 on March 13, 2025, 10:54:25 am
I would go back to the council and ask what caused the failed payments to fail.

I would ask your bank the same question.

I have asked the council for the reason the payments failed.
I called the bank but they can’t see the failed payments from their end.

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Civil penalty charge notices (Councils, TFL and so on) / Re: Newcastle City Council - Code 73 - PCN because payment machine wasnt working so paid only on way out - Eldon square
« on: March 13, 2025, 10:20:11 am »
Hi,

Please see attached the reply I received for the SAR.
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