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Messages - NK

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Thank you both very much.

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Grateful for help.

I have received a PCN from Britannia Parking. On 21st February, the driver used the Britannia car park operated for Waitrose in Nine Elms, Battersea.

The driver stayed for 113 mins (18:57 to 20:44). The driver was shopping in the Waitrose for this entire period of time. It was a shop for a birthday party so there was a lot to be bought!

When the driver left the car park they had exceeded the maximum parking period of 60 minutes. I have since visited the car park and can see that there is a sign on the outside that says that the maximum stay is 60 minutes. The driver thought it was 120 minutes maximum.

On Friday 7 March, I, the registered keeper, received a PCN through the post.

In the first instance, should I reach out to someone in store? Grateful for your thoughts.



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